Sections
self-service
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1.3KToday In DataInnovating To Take On Subscription Churn, Restaurant Orders
Subscription commerce is all the rage and shows every sign of continued growth in the next decade. Churn remains a challenge in the...
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2.7KRetailHow QSRs Are Driving Retail Innovation Via Emerging Tech
Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological...
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1.5KDeliveryUSAT Coffee Delivery Gets Digital Upgrade
USA Technologies (USAT), a cashless payments and software services company for the self-service retail market, has announced upgrades to its Seed Delivery...
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3.3KRestaurant innovationTrending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly...
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2.4KRestaurant innovationWhen Restaurant Tech Sees Your Face And Identifies Your Taste
Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder...
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1.9KToday In DataDollars To (Dunkin’) Donuts Through Rewards – And AI, Too
Technology offers the benefit of helping QSRs leverage knowledge about their customers’ preferences into stickier relationships. As voice ordering, inventory management and...
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2.7KRetailThe Rise Of Stores Where Shoppers Can’t Buy Goods
With this week’s Nordstrom Local debut in New York City and Starbucks’ plans for pick-up only cafes, it’s a new age for...
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5.4KInnovationQSRs Get Smarter With The Help Of AI
Back in the day fast food and other QSR operations were not exactly known as centers of cutting-edge technology. Now QSR operations...
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7.1KRetailWhy Brick-And-Mortar Merchants Are Tapping Into Unattended Retail
To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While...
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7.0KRetailBell And Howell CEO: Why Next Gen Click-And-Collect Isn’t Just About Convenience
When Bell and Howell (BH) first examined how it could compete in the automated, self-service delivery kiosk and locker space a few years ago, it was...
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9.3KCommentarySelf-Checkout Gets An Innovation Makeover
Matt Redwood, head of self-service at Diebold Nixdorf, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Self-checkout has been around...
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3.5KStartup Check-InBuilding A Better Customer Experience For Payments
When it comes to the customer experience, Denise Leleux looks through multiple lenses. The former Tesla executive, who AvidXchange recently hired as...
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4.8KRetailGrocers Consider Checkout Line-Free Future With Unattended Retail
To help shoppers check out without waiting in line, grocery retailers are rolling out entire stores centered around cashierless shopping experiences, enabling...
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5.2KToday In DataToday In Data: Driving A Digitally Determined World
In an average week, the average consumer spends about 24 hours online – exactly 1/7 of their time. They use their phones...
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3.3KToday In DataToday In Data: Digital Retail Innovation
New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their...
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4.1KToday In DataToday In Data: Building A Better Self-Service World
Consumers, as it turns out, like to be able to do for themselves whenever easily possible. Online or in the real world,...
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3.9KRetailALDI And Grocery Competitors Poised For Online-Offline Evolution
Grocers are expanding their in-store and online offerings as they compete with other retailers in a crowded space. Aldi, in particular, recently...
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6.0Kself service retailVending Machine Commerce Encourages Digital Payments Growth
Visit one of the places where time still crawls — New Orleans, for instance, inside a dive bar where the beer and...
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3.2KTracker SeriesTracking PYMNTS Trackers Into 4Q And Beyond
The last days of summer here. The end of a quarter is approaching, and with that, we head into the end of...
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4.1KRetailToday In Data: A Mobile Economy Is A Self-Determined Economy
Some things won’t ever change. The change of summer to fall will likely always send tens of millions of American families scrambling to...
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4.3KUnattended RetailFrom Biometrics To Bitcoin, Vending Machines Look Beyond Cash
Candy and soft drinks don’t rule the vending machine anymore. In fact, vending machines are increasingly being used to sell products such...
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4.5KNewsFive At Five: Amazon Gets Beat In San Francisco
Welcome to Five at Five, your daily look at the day’s payments and commerce news. Today’s news includes coverage of how a...
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3.6KToday In DataToday In Data: Healthier Systems, Healthier People
Healthcare is a massive market in the United States – the insurance industry alone is valued in the trillions of dollars. And yet,...
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7.7KRetailDiebold Nixdorf On Rewriting The Retail Experience With Self-Service
Self-service technology is not exactly a new feature of commerce — consumers have seen variations of it in supermarkets for the better...
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6.3KPayment MethodsToshiba Global Commerce Solutions Sees 46 Percent Market Share Growth
Toshiba Global Commerce Solutions, the global retail electronic point of sale (EPOS) technology company, announced on Monday (July 30) that it has grown...
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4.9KToday In DataThe Multifaceted Future Of Self-Service
Consumers, while generally desirous of good service in general, are these days increasingly willing to serve themselves. In fact, a growing number of...
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6.3KRetailMore Than 70 Percent Of Consumers Have Used Self-Checkout In Grocers
Kroger has been expanding its omnichannel offerings as it seeks to remain competitive in a crowded market. With its Scan, Bag, Go, for...
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4.6KRetailTime To Write The Obituary For The Fast Food Worker?
The future is coming to McDonald’s and, according to recent reports, that future is going to look a lot like self-service order kiosks....
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5.0KToday In DataAccelerating Innovation To Create Convenience
Finding solutions that work is great. But solutions that work everywhere for anyone who wants to use them is even better. Which...
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5.1KToday In DataToday In Data: Unattended Retail, Cross-Border Exposure And Russian Indictments
Today in PYMNTS data, the business-to-business (B2B) payments market is growing in valuation, self-service vending machines are easing customer complaints at the...
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7.0KRetailZiosk Launches Mobile Wallet
Any parent of small children who has recently eaten at Olive Garden or Chili’s would probably fully support nominating Viren Balar for the...
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4.7KNewsChange Is Coming To Laundromats That Could, Among Other Things, Take Away The Change
Coin operated laundromats are a thriving industry, producing $5 billion in revenue a year, mostly in the form of quarters – that’s...
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9.0KVending MachinesHow To Make 20 Billion Quarters Digital
Coin operated laundromats are a thriving industry, producing $5 billion in revenue a year, mostly in the form of quarters – that’s...
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3.6KVending MachinesWorld’s First Vending Machine Café Comes To Singapore
The new dinning option offers everything from hot meals to drinks and snacks.
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3.7KVending MachinesAvis Takes Car Rental Mobile
Rental car giant launches mobile app and sensors to combat startups like Uber.
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5.8KVending MachinesThe (Unattended) Car Buying Alternative
Consumers now have another option to consider when they’re in the market for a car: a vending machine. No joke. In this...
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7.6KVending MachinesThe Unattended Path To Car Buying
Consumers now have another option to consider when they’re in the market for a car: a vending machine. No joke. In this...
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3.7KVending MachinesAutomation: Coming To A Hotel Near You?
Consumers want convenience and instant gratification, but friction in user experiences stand as an ongoing barrier. But self-service providers are looking to...
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8.7KVending MachinesSelf-Service Tech Tackles Age-Old Pain Points
Consumers want convenience and instant gratification, but friction in user experiences stand as an ongoing barrier. But self-service providers are looking to...
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7.4KVending MachinesUSA Technologies Expands Cashless, Self-Service Footprint
Self-service retail market payment provider USA Technologies (USAT) is expanding its relationship with Rawls Distributing Company to ensure all of the vending machines...
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7.0KVending MachinesThe Future Of Unattended Retail Is Here
Automats delivered a roast beef and mashed potato dinner from coin-operated vending machines in the 1940s and 1950s. Today, self-service restaurants deliver...
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7.6KVending MachinesUnattended Retail Comes Full Circle
Automats delivered a roast beef and mashed potato dinner from coin-operated vending machines in the 1940s and 1950s. Today, self-service restaurants deliver...
