Sections
self-service
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Unattended RetailSelf-Service And Retail’s Storevolution™
The pandemic is reshaping all facets of physical life. As we space six feet...
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Credit UnionsHow One Nevada Credit Union Secures Its Self-Service Innovations
Credit union members are increasingly placing emphasis on self-services like mobile and online banking...
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Unattended RetailUSAT: Bridging The ‘Consumer Gap’ In Unattended Retail
Mind the gap, as the saying goes. In this case, it’s the gap between interest...
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Credit UnionsHow One Nevada Credit Union Secures Its Self-Service Innovations
Credit unions (CUs) are performing well as the new decade dawns, with a recent...
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B2B PaymentsDriving The Self-Service Model In SMB InsurTech
As is often the case with technology adoption, small business (SMB) owners are seeking...
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Unattended RetailSelf-Checkout Hits A (Small) Speed Bump
There’s not much argument against self-checkout systems as a means of improving the customer...
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Unattended RetailConsumers Turn To Unattended Retail For Speed, Shorter Lines
We all have certain moods and comfort zones when shopping. For some purchases –...
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Restaurant innovationSmart Kiosks: The Key To QSR Loyalty?
It’s among the most successful businesses in human history, but even mighty McDonald’s can...
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Today In DataInnovating To Take On Subscription Churn, Restaurant Orders
Subscription commerce is all the rage and shows every sign of continued growth in the...
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RetailHow QSRs Are Driving Retail Innovation Via Emerging Tech
Retail innovation comes from various places – and for the new decade, that includes...
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DeliveryUSAT Coffee Delivery Gets Digital Upgrade
USA Technologies (USAT), a cashless payments and software services company for the self-service retail...
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Restaurant innovationTrending: Malibu Poke Gets Personal With Facial Recognition To Order,...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent...
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Restaurant innovationWhen Restaurant Tech Sees Your Face And Identifies Your Taste
Facial recognition tech could give the old restaurant axiom “service with a smile” a...
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Today In DataDollars To (Dunkin’) Donuts Through Rewards – And AI, Too
Technology offers the benefit of helping QSRs leverage knowledge about their customers’ preferences into...
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RetailThe Rise Of Stores Where Shoppers Can’t Buy Goods
With this week’s Nordstrom Local debut in New York City and Starbucks’ plans for...
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InnovationQSRs Get Smarter With The Help Of AI
Back in the day fast food and other QSR operations were not exactly known...
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RetailWhy Brick-And-Mortar Merchants Are Tapping Into Unattended Retail
To help meet customer expectations in the digital age, retailers have to know who...
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RetailBell And Howell CEO: Why Next Gen Click-And-Collect Isn’t Just...
When Bell and Howell (BH) first examined how it could compete in the automated, self-service delivery...
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CommentarySelf-Checkout Gets An Innovation Makeover
Matt Redwood, head of self-service at Diebold Nixdorf, contributed the following piece as part...
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Startup Check-InBuilding A Better Customer Experience For Payments
When it comes to the customer experience, Denise Leleux looks through multiple lenses. The...
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RetailGrocers Consider Checkout Line-Free Future With Unattended Retail
To help shoppers check out without waiting in line, grocery retailers are rolling out...
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Today In DataToday In Data: Driving A Digitally Determined World
In an average week, the average consumer spends about 24 hours online – exactly...
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Today In DataToday In Data: Digital Retail Innovation
New technologies bring new opportunities to serve consumers, and retailers are offering their customers...
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Today In DataToday In Data: Building A Better Self-Service World
Consumers, as it turns out, like to be able to do for themselves whenever...
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RetailALDI And Grocery Competitors Poised For Online-Offline Evolution
Grocers are expanding their in-store and online offerings as they compete with other retailers...
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self service retailVending Machine Commerce Encourages Digital Payments Growth
Visit one of the places where time still crawls — New Orleans, for instance,...
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Tracker SeriesTracking PYMNTS Trackers Into 4Q And Beyond
The last days of summer here. The end of a quarter is approaching, and...
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RetailToday In Data: A Mobile Economy Is A Self-Determined Economy
Some things won’t ever change. The change of summer to fall will likely always...
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Unattended RetailFrom Biometrics To Bitcoin, Vending Machines Look Beyond Cash
Candy and soft drinks don’t rule the vending machine anymore. In fact, vending machines...
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NewsFive At Five: Amazon Gets Beat In San Francisco
Welcome to Five at Five, your daily look at the day’s payments and commerce...
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Today In DataToday In Data: Healthier Systems, Healthier People
Healthcare is a massive market in the United States – the insurance industry alone...
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RetailDiebold Nixdorf On Rewriting The Retail Experience With Self-Service
Self-service technology is not exactly a new feature of commerce — consumers have seen...
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Payment MethodsToshiba Global Commerce Solutions Sees 46 Percent Market Share Growth
Toshiba Global Commerce Solutions, the global retail electronic point of sale (EPOS) technology company, announced...
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Today In DataThe Multifaceted Future Of Self-Service
Consumers, while generally desirous of good service in general, are these days increasingly willing...
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RetailMore Than 70 Percent Of Consumers Have Used Self-Checkout In...
Kroger has been expanding its omnichannel offerings as it seeks to remain competitive in a...
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RetailTime To Write The Obituary For The Fast Food Worker?
The future is coming to McDonald’s and, according to recent reports, that future is going...
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Today In DataAccelerating Innovation To Create Convenience
Finding solutions that work is great. But solutions that work everywhere for anyone who...
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Today In DataToday In Data: Unattended Retail, Cross-Border Exposure And Russian Indictments
Today in PYMNTS data, the business-to-business (B2B) payments market is growing in valuation, self-service...
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RetailZiosk Launches Mobile Wallet
Any parent of small children who has recently eaten at Olive Garden or Chili’s would...
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NewsChange Is Coming To Laundromats That Could, Among Other Things,...
Coin operated laundromats are a thriving industry, producing $5 billion in revenue a year,...
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Vending MachinesHow To Make 20 Billion Quarters Digital
Coin operated laundromats are a thriving industry, producing $5 billion in revenue a year,...
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Vending MachinesWorld’s First Vending Machine Café Comes To Singapore
The new dinning option offers everything from hot meals to drinks and snacks.
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Vending MachinesAvis Takes Car Rental Mobile
Rental car giant launches mobile app and sensors to combat startups like Uber.
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Vending MachinesThe (Unattended) Car Buying Alternative
Consumers now have another option to consider when they’re in the market for a...
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Vending MachinesThe Unattended Path To Car Buying
Consumers now have another option to consider when they’re in the market for a...
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Vending MachinesAutomation: Coming To A Hotel Near You?
Consumers want convenience and instant gratification, but friction in user experiences stand as an...
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Vending MachinesSelf-Service Tech Tackles Age-Old Pain Points
Consumers want convenience and instant gratification, but friction in user experiences stand as an...
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Vending MachinesUSA Technologies Expands Cashless, Self-Service Footprint
Self-service retail market payment provider USA Technologies (USAT) is expanding its relationship with Rawls Distributing...
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Vending MachinesThe Future Of Unattended Retail Is Here
Automats delivered a roast beef and mashed potato dinner from coin-operated vending machines in...
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Vending MachinesUnattended Retail Comes Full Circle
Automats delivered a roast beef and mashed potato dinner from coin-operated vending machines in...
