When it comes to the customer experience, Denise Leleux looks through multiple lenses. The former Tesla executive, who AvidXchange recently hired as its senior vice...
To help shoppers check out without waiting in line, grocery retailers are rolling out entire stores centered around cashierless shopping experiences, enabling consumers to purchase...
In an average week, the average consumer spends about 24 hours online – exactly 1/7 of their time. They use their phones to order food and to decide...
New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their wants and needs....
Consumers, as it turns out, like to be able to do for themselves whenever easily possible. Online or in the real world, while shopping for goods or ordering...
Grocers are expanding their in-store and online offerings as they compete with other retailers in a crowded space. Aldi, in particular, recently announced the expansion...
Visit one of the places where time still crawls — New Orleans, for instance, inside a dive bar where the beer and tobacco odors have...
The last days of summer here. The end of a quarter is approaching, and with that, we head into the end of a year. It’s...
Some things won’t ever change. The change of summer to fall will likely always send tens of millions of American families scrambling to load up on...