subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).
Skip, Switch Or Cancel: Why Giving Customers More Control Can Help Subscription Services
Skip, Switch Or Cancel: Why Giving Customers More Control Can Help Subscription Services
March 01, 2018  |  Subscription Commerce

For the 11 million subscription businesses in the U.S., success hinges on more than offering an easy way to pay. Consumers want control and they...

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NEW REPORT: The Cure For Subscription Box Fatigue
NEW REPORT: The Cure For Subscription Box Fatigue
February 28, 2018  |  Subscription Commerce

  Subscription commerce isn’t what it used to be. The market has evolved from the days of doorstop deliveries of meat, dairy and newspapers to...

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Can AI Reverse The Subscription Churn Curse?
Can AI Reverse The Subscription Churn Curse?
February 08, 2018  |  Subscription Commerce

“Recurring payments” is a bit of a misnomer, when approximately 13 percent of them don’t recur at all. Instead, the card on file gets declined,...

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Le Tote Breaks Into The Chinese Market
Le Tote Breaks Into The Chinese Market
January 30, 2018  |  Retail

Fashion rental subscription service Le Tote announced Tuesday it had entered into the highly competitive Chinese market, making it the first U.S. subscription service to...

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How Subscriptions Are Changing Car Ownership
How Subscriptions Are Changing Car Ownership
January 23, 2018  |  Subscription Commerce

To say that the Great Recession changed consumer buying outlooks across a variety of categories is not a controversial statement so much as it is...

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A Record Club For A New Generation Of Vinyl Lovers
A Record Club For A New Generation Of Vinyl Lovers
January 12, 2018  |  Subscription Commerce

No subscription services are made alike — but the top performers do share some common traits. According to the latest Subscription Commerce Conversion Index, a...

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Today In Data: Missed Sales, Unredeemed Rewards And Fraudulent Travel Expenses
Today In Data: Missed Sales, Unredeemed Rewards And Fraudulent Travel Expenses
January 11, 2018  |  Today In Data

Today in PYMNTS’ data, retailers are missing out on sales opportunities, billions in customer loyalty reward points go unredeemed each year, underwriting and risk management...

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NEW DATA: Subscription Commerce Top Performers
NEW DATA: Subscription Commerce Top Performers
January 11, 2018  |  Subscription Commerce

With so many subscription services available to consumers, what separates the wheat from the chaff?  According to PYMNTS research, it comes down to speed, security...

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Spotify Gets Ready To Go Public
Spotify Gets Ready To Go Public
January 04, 2018  |  IPO

Spotify might go public this year, about one year later than the company originally planned. Unnamed sources told Axios that Spotify filed Securities and Exchange Commission...

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