subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

AI Power Users Spend Like Small Businesses

AI Power Users Spend Like Small Businesses
AI Power Users Spend Like Small Businesses
October 06, 2026  |  Artificial Intelligence

Artificial intelligence (AI) has become a mainstream consumer technology. But paying for it remains a much narrower habit. The consumers who do spend heavily on...

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Consumer AI Agents Put the Subscription Economy on Notice
Consumer AI Agents Put the Subscription Economy on Notice
October 05, 2026  |  Subscriptions

Consumer artificial intelligence (AI) agents are getting the keys to inboxes, browsers and payment accounts. Meta’s Muse, launched Sept. 8, can send emails, fill out...

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Autonomy Taps Mercedes-Benz Executive Fred Weick to Scale Vehicle Subscriptions
Autonomy Taps Mercedes-Benz Executive Fred Weick to Scale Vehicle Subscriptions
June 29, 2026  |  Personnel

Vehicle subscription company Autonomy has appointed Mercedes-Benz executive Fred Weick as CEO. Weick succeeds Autonomy founder Scott Painter, who will serve as lead director of the Autonomy board. Weick will report...

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Meta Begins Rollout of Subscription Plans for Apps and AI
Meta Begins Rollout of Subscription Plans for Apps and AI
May 27, 2026  |  Facebook / Meta

Meta will soon roll out subscriptions for three of its apps and for creators, businesses and power users of its artificial intelligence (AI) offering. Subscription...

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OpenAI Disputes Growth Worries Amid Subscription Changes
OpenAI Disputes Growth Worries Amid Subscription Changes
April 29, 2026  |  Artificial Intelligence

OpenAI is reportedly fighting back against reports of concerns about the artificial intelligence (AI) startup’s growth. The company told Bloomberg News Tuesday (April 28) that...

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GoodRx Targets Digital Subscription Growth Amid 14% Dip in Active Consumers
GoodRx Targets Digital Subscription Growth Amid 14% Dip in Active Consumers
February 26, 2026  |  Earnings

The prescription experience has started to resemble other parts of digital commerce: shoppers want clear pricing, fewer handoffs and a quicker path from decision to...

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ClassPass Hands Most Customer Inquiries to AI in 24/7 Support Shift
ClassPass Hands Most Customer Inquiries to AI in 24/7 Support Shift
February 05, 2026  |  Artificial Intelligence

ClassPass is using artificial intelligence (AI) to absorb a growing share of customer support work as inquiry volumes rise, shifting its operation to a chat-first,...

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Walmart+ Paid Membership Program Continued Double-Digit Growth in January
Walmart+ Paid Membership Program Continued Double-Digit Growth in January
February 02, 2026  |  Walmart

Walmart’s paid membership program continued to see double-digit growth in January and ended the month with 28.4 million members, a Morgan Stanley survey found, Seeking Alpha reported Monday (Feb. 2)....

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