telecom

Dutch Telecom Builds an AI System for Millions of Customer Calls

Dutch Telecom Builds an AI System for Millions of Customer Calls
Dutch Telecom Builds an AI System for Millions of Customer Calls
September 18, 2026  |  Artificial Intelligence

KPN, the largest telecommunications firm in the Netherlands, is putting agentic artificial intelligence to work where customer service meets one of the industry’s biggest operational...

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Telecom’s 5G Hangover Mirrors the Modernization Fatigue Facing CFOs
Telecom’s 5G Hangover Mirrors the Modernization Fatigue Facing CFOs
June 04, 2026  |  Technology

The telecom industry is trying to stop 5G’s rollout history from repeating itself with 6G’s coming launch. To the envy of most chief financial officers...

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Telecom and Energy Networks Embed AI to Streamline Workloads
Telecom and Energy Networks Embed AI to Streamline Workloads
March 19, 2026  |  Artificial Intelligence

Three of the largest companies in telecom and technology are pushing artificial intelligence out of far-flung data centers and into the infrastructure of everyday life,...

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Mastercard Move Powers Ericsson Global Wallet Expansion
Mastercard Move Powers Ericsson Global Wallet Expansion
February 18, 2026  |  Partnerships

Mobile communications and connectivity company Ericsson launched a money movement partnership with Mastercard, according to a Wednesday (Feb. 18) press release. The collaboration combines Ericsson’s...

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Nokia Divides AI and Telecom Business Into Two Units
Nokia Divides AI and Telecom Business Into Two Units
November 19, 2025  |  Business

Nokia is dividing its artificial intelligence (AI) and telecom businesses into separate units. The tech company announced Wednesday (Nov. 19) that its new network infrastructure division would house...

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Revolut and Other FinTechs Making Push Into Telecom Sector
Revolut and Other FinTechs Making Push Into Telecom Sector
May 04, 2025  |  Connected Economy

Companies in the FinTech sector are making inroads into the telecom world. That’s according to a report Sunday (May 4) by the Financial Times (FT),...

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UK Banks Agree to Improve Data-Sharing in Anti-Fraud Battle
UK Banks Agree to Improve Data-Sharing in Anti-Fraud Battle
March 31, 2025  |  Fraud Prevention

British banks, tech companies and telecoms are reportedly pledging to increase their data-sharing on fraud. This pledge, as the Financial Times (FT) reported Monday (March 31), comes...

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How Fortune 100 Companies Are Already Using GenAI to Reshape the Business
How Fortune 100 Companies Are Already Using GenAI to Reshape the Business
March 13, 2025  |  Artificial Intelligence

C-suite leaders from three of the nation’s largest companies — United Airlines, Target and AT&T — said they are actively deploying generative artificial intelligence (GenAI) even...

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