In the cutthroat world of artificial intelligence, tech behemoths are betting big on a new frontier: multimodal AI. As the shine of text-based chatbots dims,...
Smaller artificial intelligence (AI) models, like Microsoft’s recently unveiled Phi-3-mini, are proving that bigger isn’t always better for business applications. These lightweight, efficient models can tackle content creation and data analysis...
From eCommerce to mobile payments, the fast-paced retail industry thrives on emerging technologies. Enter generative artificial intelligence (AI) — an evolution that places retail at...
Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. The move will...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a...
If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind...