Teachers Federal Credit Union, one of the largest U.S. credit unions with more than $9.7 billion in assets and over 460,000 members, is using artificial intelligence (AI) and automation to modernize the way it does business. The credit union has automated processes across 16 business...
Bank of America is allocating $4 billion — or nearly a third of its overall technology budget for this year — toward new initiatives including AI, according to a Tuesday (April 8) news release. The investment comes as the financial services giant sees the fruits...
Innovation and collaboration lead to new ways to meet credit union needs, Velera Chief Service Officer Dean Young writes in a new PYMNTS eBook, “The Innovation Mindset: How to Achieve It in 2025.” There is no doubt that the past five years have presented unprecedented challenges...
Central banks must balance innovation and risk mitigation when looking to adopt artificial intelligence, the Bank for International Settlements (BIS) said in a report released Wednesday (Jan. 29). “The report argues that central banks need to find a balance between fostering innovation using AI and...
February 05, 2025
Innovation and collaboration lead to new ways to meet credit union needs, Velera Chief Service Officer Dean Young writes in a new PYMNTS eBook, “The Innovation Mindset: How to Achieve It in 2025.” There is no doubt that the past five years have presented unprecedented challenges to the financial services world, primarily stemming from the pandemic. […]
January 28, 2025
Understanding customers and providing them with personalized banking solutions is key, U.S. Bank SVP and Chief Product Officer Rob Seidman writes in a new PYMNTS eBook, “The Innovation Mindset: How...
January 03, 2025
In the financial services market, credit unions (CUs) and financial technology (FinTech) companies are moving from rivals to partners. As consumer demand for seamless banking increases, they are collaborating to...
November 14, 2024
Banks and credit unions will need to focus on customer experience, security and technology, Candescent Chief Product Officer Doug Brown writes in a new PYMNTS eBook, “The New Value Equation:...
May 28, 2026
Payments and financial technology provider Fiserv is teaming with AI agent lab Cognition. The collaboration will see the companies use artificial intelligence (AI) software engineer, Devin, to modernize core banking technology and shorten the time it takes for new capabilities to reach Fiserv financial institution customers, Fiserv said in a Thursday (May 28) news release. “Modernization is among […]
January 29, 2025
Central banks must balance innovation and risk mitigation when looking to adopt artificial intelligence, the Bank for International Settlements (BIS) said in a report released Wednesday (Jan. 29). “The report...
November 25, 2024
Banking technology company Mbanq has debuted Mbanq Comet, an AI-powered digital loan origination platform. Comet integrates with core banking systems and is designed to allow banks, credit unions and FinTechs to streamline...
October 15, 2024
Banking technology firm Amount has introduced its unified account opening and loan origination platform. The new solution is designed to help banks and credit unions reduce costs, streamline operations and improve customer/member...
