Contactless news and trends

These 3 Connected Consumer Segments Will Define Commerce’s Next Decade

March 13, 2025
The 3 Connected Consumer Segments That Will Define Commerce
How Self-Service Technology Is Helping Physical Retail Take Back Sales
Unattended Retail // February 26, 2025

The brick-and-mortar retail model is in flux. Stores have been shuttering due to retail theft, staffing shortages abound, items are locked up, and navigating the aisles takes longer than ever. Shoppers, conditioned by the shift to eCommerce throughout the past several years, value time and...

5 Things Earnings Season Shows About the US Consumer
Consumer Insights // February 20, 2025

Earnings season, like clockwork, offers up a dizzying mosaic of data and qualitative analysis of revenues, profits (or lack thereof) and high-level views of the economy. The state of the consumer also comes into focus. In taking stock of what banks, payment networks and digital-only...

Mastercard Sees Growth in Tokenization and Commercial Payments
Earnings // January 30, 2025

Mastercard’s fourth-quarter earnings results showed that consumers still rely on their cards for everyday spending — and beyond the resilient consumer, tens of trillions of dollars in commercial payments beckon. A presentation released Thursday (Jan. 30) in tandem with the earnings report indicated that worldwide...

Bank of America: New Use Cases Take Unattended Payments Into the Future
Payments Innovation // January 28, 2025

Making things easier rarely goes out of style. Just take, for example, unattended payments. Typically facilitated by self-service machines, kiosks or other devices allowing customers to complete purchases independently, these transactions occur without the need for direct human interaction at the point of sale. With...

Interviews & Exclusives
These 3 Connected Consumer Segments Will Define Commerce’s Next Decade

March 13, 2025
Once relegated to simple card-present transactions, digital payments today are deeply embedded into and across a web of connected devices, ultimately driving more personalized experiences and frictionless commerce. The PYMNTS Intelligence report “How People Pay: Consumer Preference for Connected Technology” found that 76% of now own four or more connected devices, a testament to the […]

Bank of America: New Use Cases Take Unattended Payments Into the Future

January 28, 2025
Making things easier rarely goes out of style. Just take, for example, unattended payments. Typically facilitated by self-service machines, kiosks or other devices allowing customers to complete purchases independently, these...

Amex Exec Says Payment Tech Will Drive SMB Customer Loyalty

January 06, 2025
Small- to medium-sized businesses (SMBs) must balance customer demand and seamless operation. “It’s important that businesses make sure they’ve got the right technology in place to ensure that their front-end...

PYMNTS’ Data-Driven Journey Through Payments Innovation

October 19, 2024
Oct. 20, 2009. The United States was starting to see daylight out of the darkness of the worst financial crisis since the great depression. The Wall Street Journal reported that...

Quick Reads
UK’s FCA Proposes Removing Contactless Limit to Allow ‘Greater Flexibility’

January 22, 2025
The U.K.’s Financial Conduct Authority may remove the 100-pound (about $123) contactless limit and “set new digital service standards” as part of its efforts to support the government’s growth mission. The regulator included these proposals in a Thursday (Jan. 16) letter to Prime Minister Keir Starmer, which it sent in response to the government’s recommendations […]

Klearly Raises $6.2 Million for SoftPOS Solution for Hospitality Businesses

January 15, 2025
Dutch FinTech Klearly raised 6 million euros (about $6.2 million) in a seed round to grow its software point-of-sale (SoftPOS) product for hospitality businesses, mobile vendors and other small businesses....

KuCoin Debuts Crypto Payment Acceptance Tool for Merchants

January 02, 2025
KuCoin introduced a solution designed to bring cryptocurrency payments into the retail sector. The digital asset exchange’s KuCoin Pay aims to bridge “ the gap between traditional retail and crypto,...

CPI Card Group to Pilot Environmentally Friendly Contactless Card

October 16, 2024
Payments technology company CPI Card Group is now accepting orders from issuers to start piloting a contactless card with new chip technology that expands payment card design options and reduces...