Karen Webster news and trends

The Pink Skirt Problem: Why AI Agents Can’t Own Serendipity

June 10, 2026

Related Trends

The AI You’re Given vs. the AI You Chose
Artificial Intelligence // June 08, 2026

There’s a number in the latest PYMNTS Intelligence consumer survey that ought to get the attention of everyone who’s still debating the impact of AI in the workforce. Eighty-six million Americans, 53% of everyone with a job, say they now use AI to do that...

Google’s Agentic Wallet: Is the Fifth Time the Charm?
Google // May 28, 2026

In Hollywood, the fifth installment of a franchise is usually the one where everyone involved should have known better. Rocky V. Die Hard 5. Pirates of the Caribbean: Dead Men Tell No Tales. The studio keeps greenlighting sequels because the original premise had value. And...

Why OpenAI, Amazon and Apple Want to Be the Smartphone in Your Pocket
Artificial Intelligence // May 06, 2026

On January 9, 2007, Steve Jobs stood on stage at Macworld and introduced three products. An iPod with a bigger screen and touch controls, a mobile phone, and something he described as a breakthrough internet communications device. He repeated the list three times so that...

65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut 
Consumer Insights // April 22, 2026

Picture two families living four miles apart in the same mid-sized American city. Both earn about $85,000 a year. Both have two kids in elementary school. On paper, they are demographic twins. Get the Full Story Complete the form to unlock this article and enjoy...

Interviews & Exclusives
Longevity Rewrites the Economics of Inheritance

January 13, 2026
AI-driven longevity is redefining aging, with longer, healthier lives fueling more spending later in life. The result: inheritance happens later and looks very different.

Legacy Business Models Break

January 12, 2026
“Your margin is my opportunity” was Jeff Bezos’s way of describing Amazon’s hunger for bloated profit pools. In 2026, the real question isn’t whether margins get attacked, but who gets...

Online Finally Breaks Brick and Mortar

January 09, 2026
In 2026, online and digitally-influenced retail finally surpasses brick-and-mortar sales in the categories that matter most to modern retail. This moment has been years in the making, obscured less by...

BNPL’s Next Act Is as Consumer Working Capital

January 08, 2026
In 2026, Buy Now, Pay Later stops being a checkout feature and becomes working capital for the modern middle class, replacing overdraft and late fees as the default way paycheck-to-paycheck...

Quick Reads
PYMNTS Launches TechREG™ Platform to Offer Regulatory and Public Policy Intelligence on the Digital Economy

December 06, 2021
When I announced the acquisition of the leading global media and content platform on antitrust and competition policy, Competition Policy International (CPI), six weeks ago, I hinted that it was the first of a series of dedicated efforts to expand our platform and content focus on the issues that would inform the future of the […]

PYMNTS Launches The Connected Economy Platform, CE 100 Tracking Index

June 21, 2021
Two weeks ago, Ferrari named its third CEO in as many years. That wasn’t the big news. This new CEO, Benedetto Vigna, isn’t a car guy but a tech guy,...

Will Facebook Overcome Its Problems In Q3 Results?

October 30, 2018
Investors have their anxious eyes on Facebook this Tuesday (October 30), as the social media operator plans to report third-quarter 2018 results after the market close. The company suffered its...

Passing The Middle-Market Automation Exam

December 16, 2016
Though many financial institutions recognize the opportunity to help middle-market businesses automate their AP payments, they have not been able to fully capitalize on the opportunity. Get the Full Story...