Karen Webster news and trends

Why Measuring the ROI of Transformative Technology Like GenAI Is So Hard

April 30, 2024

Related Trends

What Generation Z Wants From Their Bank
Banking // April 15, 2024

There are 69 million consumers in the U.S. who are between the ages of 12 and 27. They are described as the first digitally-native generation — a generation that has lived with mobile phones and apps for most of their lives. The iPhone was introduced...

Will Walmart’s ‘Walmarche’ Strategy Lure High-Income Shoppers?
Walmart // March 25, 2024

Last Saturday (March 23), legendary fashion designer Diane Von Furstenberg made her exclusive collection of 200 clothing, baby and household items available for shoppers to buy at Target. DVF, who will celebrate the 50th anniversary of her iconic wrap dress this year, said her interest...

The Apple Pay Threat Facing Banks
Apple Pay // March 18, 2024

A friend was preparing for a once-in-a-lifetime yoga retreat to a fancy resort in Malaysia. The trip was a long one with stopovers in Qatar and two days in Kuala Lumpur. The tour guide suggested that she put her debit and credit cards from her...

Why the Credit Card Competition Act Won’t Lower Merchant Interchange Fees
Credit Cards // March 11, 2024

In 1955, the island nation of Borneo was in the throes of a serious malaria virus outbreak. It turned to The World Health Organization for help. WHO recommended spraying massive amounts of DDT across the island to kill the mosquitos that carried the disease. Borneo...

Interviews & Exclusives
What 873 CFOs Can Teach Banks About Working Capital Efficiencies    

September 14, 2023
“You can’t always get what you want” are both lyrics made famous by Mick Jagger in the 1968 rock classic by the same name and very likely the most frequently spoken words by parents everywhere. It also happens to be a fitting commentary on the working capital needs of a category of companies called Growth […]

Finding The Digital Economy’s Product Market FIT

June 12, 2023
I was recently asked for my advice on a new B2B network aimed at solving a big problem for a segment of small business sellers. The network was built on...

Why Platforms Hold The Key To Igniting ePayables

July 22, 2019
They’re slow. They’re cumbersome and expensive. They open the door for fraud. For all their drawbacks, why do paper checks persist in accounts payable? PYMNTS recently surveyed accounts payable (AP)...

2018: The Year Of The Mobile Wallet Reset

January 29, 2018
It’s time to talk more about what we’re really trying to accomplish for consumers — and for our businesses — and less about the tactics some are trying, with mixed success, to...

Quick Reads
PYMNTS Launches TechREG™ Platform to Offer Regulatory and Public Policy Intelligence on the Digital Economy

December 06, 2021
When I announced the acquisition of the leading global media and content platform on antitrust and competition policy, Competition Policy International (CPI), six weeks ago, I hinted that it was the first of a series of dedicated efforts to expand our platform and content focus on the issues that would inform the future of the […]

PYMNTS Launches The Connected Economy Platform, CE 100 Tracking Index

June 21, 2021
Two weeks ago, Ferrari named its third CEO in as many years. That wasn’t the big news. This new CEO, Benedetto Vigna, isn’t a car guy but a tech guy,...

Will Facebook Overcome Its Problems In Q3 Results?

October 30, 2018
Investors have their anxious eyes on Facebook this Tuesday (October 30), as the social media operator plans to report third-quarter 2018 results after the market close. The company suffered its...

Passing The Middle-Market Automation Exam

December 16, 2016
Though many financial institutions recognize the opportunity to help middle-market businesses automate their AP payments, they have not been able to fully capitalize on the opportunity. Here the elusive payments...