Remember travel agents? Not the AI kind. The real people kind. For anyone under the age of 30, here’s how it worked. You walked into a little storefront with a poster of a Caribbean island in the window and sat across the desk from someone...
October. Some readers mark it on the calendar for the return of autumn and chilly temperatures. Others get ready for the full dose of sports that comes with the NFL season and the World Series. Here at PYMNTS, it’s B2B Payments time. This year marks...
In April 1956, a trucking executive named Malcom McLean loaded 58 metal boxes onto a converted tanker in Newark and sent it to Houston. Nobody threw confetti. The longshoremen hated it. But the math was hard to argue with. Loading a ship by hand cost...
In the mid-1990s, Procter & Gamble made a stunning claim. They said they’d invented a miracle in a bottle. A chemist working there found a compound that completely got rid of really bad smells instead of covering them up with a fancy perfume-y spray. Stinky...
September 08, 2026
John Ternus has been Apple’s CEO for all of eight days, counting weekends, which I’m sure he worked. This coming Wednesday he headlines his first keynote, an event Apple has titled “Surprise and shine.” The press has already told us most of what’s on the slides. I’ll be listening for what isn’t. I’ve spent the […]
January 13, 2026
AI-driven longevity is redefining aging, with longer, healthier lives fueling more spending later in life. The result: inheritance happens later and looks very different.
January 12, 2026
“Your margin is my opportunity” was Jeff Bezos’s way of describing Amazon’s hunger for bloated profit pools. In 2026, the real question isn’t whether margins get attacked, but who gets...
January 09, 2026
In 2026, online and digitally-influenced retail finally surpasses brick-and-mortar sales in the categories that matter most to modern retail. This moment has been years in the making, obscured less by...
December 06, 2021
When I announced the acquisition of the leading global media and content platform on antitrust and competition policy, Competition Policy International (CPI), six weeks ago, I hinted that it was the first of a series of dedicated efforts to expand our platform and content focus on the issues that would inform the future of the […]
June 21, 2021
Two weeks ago, Ferrari named its third CEO in as many years. That wasn’t the big news. This new CEO, Benedetto Vigna, isn’t a car guy but a tech guy,...
October 30, 2018
Investors have their anxious eyes on Facebook this Tuesday (October 30), as the social media operator plans to report third-quarter 2018 results after the market close. The company suffered its...
December 16, 2016
Though many financial institutions recognize the opportunity to help middle-market businesses automate their AP payments, they have not been able to fully capitalize on the opportunity. Here the elusive payments...