Consumer Insights
Dynamic Pricing Becomes The Rule, Not The Exception
December 15, 2015

There’s no denying that in terms of cutting-edge innovations, online retailers are usually quicker on the uptake than their in-store counterparts. However, while eCommerce-centric businesses may have pulled ahead on fronts like omnichannel and dynamic pricing, more and more brick-and-mortar merchants are stealing pages from...

2015 — The Year Amazon Won Delivery
December 14, 2015

While consumers are more than happy to play around with the latest and greatest gadgets startups can dream up, if there’s one thing 2015 has shown the retail world, it’s that many shoppers are happy to buy everyday items as long as they get there...

Gun Sales Up This Holiday Season
December 07, 2015

Firearms are far from an afterthought this holiday season. While issues of gun control continue to circulate within the White House, on The New York Times’ front page and beyond, and opinions are plentiful, a strong undertone in the much larger conversation remains focused on the retail...

Is Amazon Behind This Secretive Ohio Air Cargo Op?
November 30, 2015

Luck favors the bold in life and in retail, and no company lives by this maxim more than Amazon. Granted, being an industry leader means that Amazon may have the reach and resources to attempt far-fetched projects that might seem like pipe dreams to smaller merchants....

The Toys Are Listening (And Marketing)
November 23, 2015

Toys talking to kids? Not really a new thing. Toys taking information that kids speak to them, uploading it to a database and using that information to sell additional products to the child? That’s pretty new this holiday season -- and it’s a potential ethical...

Pizza, Urban Outfitters And The 2015 Holiday Retail Blues
November 19, 2015

There is an elephant in the room in 2015, which is that Christmas is coming and no one is feeling all that festive this year. Except Amazon. It’s been Christmas over there since Prime Day. But everyone else seems to be having a rather muted...

Selling Thanksgiving Spirit (In Liquid Form)
November 19, 2015

Meet Black Friday’s cousin that not as many people talk about: “Blackout Wednesday” -- the day before Thanksgiving, which is one of the biggest days for alcohol sales in the U.S. It presents liquor brands with a prime opportunity to reach the coveted millennial audience,...

The Retail Delivery Coin Toss
November 18, 2015

Free delivery? Buy online, pick up in-store? Different retailers are saying ‘yay’ or ‘nay’ to a number of different options for getting customers’ purchases into their hands. Which of the gambles are likely to pay off -- and which might have to be reconsidered before...

Taxis Keep Digging Their Own Social Media Graves
November 13, 2015

When retailers run afoul of their customers’ sensitivities on social media, what’s the best way to go about things? Should brands admit fault and apologize right off the bat, or should they walk away from their Twitter accounts to take a few deep breaths while...