We live in the age of the on-demand customers, a reality measurable by various metrics. You can measure it in money and the flow of investment dollars. In 2014, VCs dropped over $1 billion into on-demand food and grocery business alone. You can measure it...
As of 2015, it is no longer really controversial to name data and its successful use as one of the key arrows in any retailer’s quiver. Retailers are almost always on the hunt for new and better ways to capture and leverage the data –...
Merchants are obsessed with building brand loyalty and have spent much of the last half decade investing millions (or, more likely, billions) chasing after it by creating loyalty and rewards platforms, designing subscription services and “Disneyfying” their physical locations into positive experience hubs for their...
Banks no longer want big deposits, and they seem willing to charge institutional clients for keeping dollars parked in their accounts.
A few short weeks ago, daily fantasy sports sites seemed poised to have their biggest year yet. The two biggest companies in the burgeoning industry – DraftKings and FanDuel – spent a combined $31 million on 9,000 national television commercials for this year’s National Football...
How the heck can a celebrity lifestyle brand stay afloat while selling $300 T-shirts that consumers openly mock? The answer may lie in entertainment value – which is as big a business as any.
Americans hit the road en masse this weekend. A little-known fact is that Columbus Day is actually the second most road traffic-producing holiday of the year, following only Thanksgiving. Nationwide, citizens have set out to leaf peep (in the Northeast), drink cider and enjoy the...
China’s cross border payments system debuted this week to little fanfare. The hours are short, for one thing. Here’s what bears watching as CIPS works through growing pains.
In retail it is always more or less raining data. With hundreds of millions of consumers, millions of stores, hundreds of thousands of miles of infrastructure and an ever-accelerating proliferation of products to make $4 trillion worth of buying and selling that happens each year...
