The Trump administration is considering requiring banks to collect citizenship information from both new and existing customers, The Wall Street Journal reported Tuesday (Feb. 24), citing unnamed sources. This requirement could be implemented by an executive order or other action, according to the report. Asked...
JPMorgan Chase’s latest company update, on Monday (Feb. 23) underscored that the firm’s technology agenda now extends well beyond internal productivity initiatives. Across the presentation and the question-and-answer session, executives consistently positioned artificial intelligence as a central component of competitive strategy, client engagement, with a...
A FinTech can launch a polished banking app in months, but becoming a bank can take years. The difference isn’t marketing. It’s legal authority. It’s also one of the hottest financial stories of a young 2026. As they rush toward getting their own version of...
J.P. Morgan Chase is reportedly planning a 160-location wave of branch openings this year. That’s according to a Wednesday (Feb. 18) report from the Financial Times (FT), which characterizes the effort as part of a larger push by American lenders to address consumers’ desire for...
Here is the strange math confronting every bank, payment network and FinTech on the planet: Quantum computing is simultaneously overhyped and underestimated. It’s overhyped because the commercial applications most people imagine—the turbocharged artificial intelligence (AI)—and magical optimization, are largely fiction. It’s underestimated because the one...
Scott Hurlbert’s clearest reminder that customer experience is still personal came through a text from his daughter. She was away at college and wanted to do something sensible with her savings, like investing in the kind of high-yield savings move many people make for the...
Bank charters represent the operating system (OS) for the U.S. financial sector. But not all charters are created equal, and the differences matter immensely for what institutions can do, how they’re supervised, how quickly they can scale and how much risk they can take. For...
The idea of a bank-issued digital asset was once an oxymoron. Today, it’s one that’s gaining momentum. On Friday (Feb. 6), the U.S. Commodity Futures Trading Commission (CFTC) clarified that national trust banks may issue payment stablecoins. And since the start of this month, other financial institutions...
Digital bank users are not simply early adopters of new payment methods. They represent a distinct slice of the U.S. banking population, shaped by age, income, education and daily payment habits in ways that set them apart from customers of traditional banks. That portrait comes through clearly in “Pay by...