Delivery

Delivery
Gen Z 4x More Likely to Use Food Delivery Services Than Boomers
April 19, 2023

Restaurant aggregators’ audiences are skewed toward younger consumers by a wide margin, PYMNTS data reveals. By the Numbers Research from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which draws from a survey of narly 2,300 United States...

Delivery
Cashless Cannabis Delivery Drives Higher Order Values to a Fragmented Space
April 19, 2023

In a curious reversal, the ongoing legalization of cannabis is akin to the repeal of alcohol prohibition of the 1920s, except in that case, the federal government lifted the ban before many states did. With cannabis, it’s the states that are rolling ahead with medical...

Delivery
DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
April 18, 2023

With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO of third-party catering delivery service DeliverThat, which works with a range of popular restaurant brands and ordering platforms, including Chick-fil-A,...

Delivery
Restaurant Delivery Customers Expect High Discounts Amid Inflation
April 17, 2023

Restaurant customers expect higher discounts on delivery orders than any other kind, according to PYMNTS research. By the Numbers Findings from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste of Discount Meals,” which drew from a survey of more than 1,800 U.S. consumers in...

Delivery
Ultrafast Grocery Sales Hit the Skids
April 13, 2023

This week in grocery, one ultrafast delivery service shutters while another becomes stronger than ever. Sydney, Australia-based 10-minute grocery delivery service MilkRun is shutting down, The Australian Financial Review first reported Tuesday (April 11). Founder and CEO Dany Milham informed staff that, unable to raise...

Delivery
Half of Restaurant Customers Skip Delivery to Avoid Tipping
April 06, 2023

PYMNTS research shows tipping might be that one cost too many for restaurant delivery customers. By the Numbers According to data from PYMNTS’ study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” which drew from a survey of more than 2,100 U.S. consumers in January,...

Delivery
FedEx Reorg Puts Amazon in Crosshairs in Battle Over eCommerce Deliveries
April 05, 2023

FedEx’s reorganization won’t just be about the bottom line. The move is one that seeks to boost profit margins, where the company is eyeing a stated $4 billion in permanent cost reductions by fiscal 2025. But it’s also one that seeks to create, in the...

Delivery
Report: Instacart Ups Internal Valuation by $2 Billion After Series of Cuts
April 02, 2023

Instacart has reportedly raised its internal valuation after cutting it several times. The privately held delivery firm hiked its internal price 18% in late February, The Information reported Sunday (April 2), citing a source with direct knowledge. PYMNTS has contacted Instacart for comment but has...

Delivery
Delivery Makes up Small but Growing Share of Restaurant Orders 
March 28, 2023

Restaurant delivery economics may be tricky, but with rising demand, the channel isn’t going anywhere. The Context Delivery sales continue to rise. Last month, the nation’s leading restaurant aggregator DoorDash shared in its earnings report that orders grew 35% year over year in the fourth quarter. “2022...