Delivery

Delivery
Alexa Powers Uber Eats Delivery Updates
May 05, 2023

Consumers can now ask Alexa for the status of their Uber Eats orders. The integration of Uber Eats with Amazon Echo devices in the United States enables real-time, hands-free order tracking via the voice assistant, the companies said in a Thursday (May 4) press release. “We know that consumers are busier than...

Delivery
Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
May 02, 2023

As restaurant aggregators push back on inflation-related trade-down, discounts are key to maintaining frequency. Uber Eats, for its part, is making a play for affordability with the Uber-wide Uber One paid membership program, which offers free delivery on food orders, among other perks. The company...

Delivery
Instacart and PetSmart Partner on Same-Day Delivery Across US
May 02, 2023

Instacart is now providing same-day delivery from 1,500 PetSmart stores in the United States. The expansion of this partnership into the U.S. follows the successful launch of the offering from 150 PetSmart stores in Canada, the companies said in a Tuesday (May 2) press release....

Delivery
Shipt Sees Same-Day Delivery Opportunity in Business Travelers
April 28, 2023

Shipt is seizing on business travelers’ demand for familiarity to drive same-day delivery adoption. In an interview with PYMNTS, Alex Ross, vice president of business development at the Target-owned aggregator that provides on-demand delivery of groceries, daily essentials and other items, said the company’s new...

Delivery
Food Delivery Services Drive Adoption with Baby Boomers by Sweetening Discounts
April 27, 2023

As food aggregators see older consumers lag in adoption, discounts can help close the gap. By the Numbers Data from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which draws from a survey of nearly 2,300 U.S. consumers...

Delivery
Grubhub Steps Up Student Tech Offerings to Build Long-Term Loyalty
April 26, 2023

As aggregators compete for college students’ loyalty, Grubhub is leveraging technology to boost convenience. Madeline Maguire, senior director of B2B marketing at the aggregator, noted in an interview with PYMNTS that investing in ways to remove friction from on-campus dining for college students can pay...

Delivery
Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
April 24, 2023

As aggregators look to maintain customer frequency amid inflation, affordability is key. In fact, many consumers are engaging with restaurant delivery services more specifically because these options have become more attainable within their budgets, according to research from PYMNTS’ new exclusive report “Connected Dining: Third-Party...

Delivery
Uber Expands Robotic Delivery as Aggregators Seek to Lower Cost
April 20, 2023

In an effort to drive customer frequency by lowering costs, aggregators are testing robotic delivery. Uber, for its part, announced Thursday (April 20) that it is expanding its partnership with sidewalk delivery robotics company Cartken to offer autonomous fulfillment in Fairfax, Virginia’s Mosaic District shopping...

Delivery
Gen Z 4x More Likely to Use Food Delivery Services Than Boomers
April 19, 2023

Restaurant aggregators’ audiences are skewed toward younger consumers by a wide margin, PYMNTS data reveals. By the Numbers Research from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which draws from a survey of narly 2,300 United States...