Instacart has debuted a tool to help distributors close gaps in their supply chains. Will Call Delivery, announced Wednesday (April 2), is designed to make sure distributors can meet same-day “fill-in” orders — also known as “hot shot” deliveries. “For more than a decade, Instacart...
Domino’s Pizza has joined the DoorDash Marketplace, starting the rollout of a collaboration in which orders can be placed on the local commerce platform and delivered by the pizza company’s drivers. The companies are piloting this collaboration in select locations and plan to launch it...
DoorDash will pay a $16.7 million settlement following an investigation into its tipping practices. New York Attorney General Letitia James announced the settlement Monday (Feb. 24), saying her office had found that the delivery platform between 2017 and 2019 had misled its customers and workers...
Uber is accusing DoorDash of “coercive” behavior in a new lawsuit against its delivery rival. The suit, as reported Friday (Feb. 14) by The Wall Street Journal (WSJ), alleges that DoorDash pushes restaurants to work exclusively with its delivery service, threatening higher commission rates for...
DoorDash is seeing a growing share of consumers order from not only its initial offering — restaurants — but also its new verticals that include a growing variety of retailers. “Consumers are continuing to utilize new verticals,” DoorDash Chief Financial Officer Ravi Inukonda said Tuesday...
Serve Robotics CEO Ali Kashani envisions autonomous delivery robots transforming urban logistics by optimizing the pickup and delivery of food and other products to lower the cost of last-mile delivery for businesses. This year, it is planning to deploy 2,000 Uber Eats delivery robots —...
Grubhub is working with Avride to bring robot delivery to American college campuses. The program, already available at The Ohio State University, lets students at Grubhub partnered-colleges order meals, snacks and convenience items for delivery via robot, the company said in a news release Thursday...
DoorDash has teamed with The Home Depot to offer on-demand delivery for home improvement items. The collaboration, announced Wednesday (Jan. 22), offers deliveries in as little as an hour and is open to both consumers and Home Depot’s pro customers. “Amidst a project and out...
Walmart has formed a partnership with IBM aimed at improving last-mile delivery for retailers. The collaboration will integrate Walmart’s GoLocal delivery service into IBM’s Sterling order management platform, the companies said in a Monday (Jan. 13) news release. IBM retail customers who sign up with Walmart GoLocal can now integrate Walmart...