Delivery

Delivery
DoorDash Reduces NYC Driver Perks as Pay Increase Changes Delivery Economics
December 05, 2023

As evolving regulations change the economics of third-party restaurant delivery, DoorDash is rolling back certain driver perks in New York City in response to the increased minimum wage for delivery workers. The United States’ leading aggregator announced Monday (Dec. 4) that it is making changes...

Delivery
Uber Delivery Expands Non-Restaurant Business With Launch of Courier Pickup
December 05, 2023

Uber’s delivery business is expanding beyond restaurants to include courier service from merchants not partnered with the company — a move that comes as aggregators race to capture consumers’ loyalty outside of mealtimes. The company announced Tuesday (Dec. 5) the launch of its “Store Pickup”...

Delivery
DoorDash Adds Best Buy to on-Demand Delivery Platform
November 29, 2023

DoorDash is offering on-demand delivery of consumer electronics from Best Buy. The new partnership marks the appearance of a national consumer electronics retailer on the local commerce platform, DoorDash said in a Wednesday (Nov. 29) press release. “This partnership provides consumers access to Best Buy’s...

Delivery
Amazon Surpasses UPS to Become Largest Delivery Service in US
November 27, 2023

 Amazon has reportedly surpassed UPS to become America’s largest delivery business. The eCommerce behemoth delivered more packages to consumers in the U.S. last year than UPS — and also has led FedEx since 2020 — and is on target to widen that gap even further, the Wall Street Journal reported Monday...

Delivery
EC Investigates ‘No-Poach’ Agreements at Food Delivery Companies
November 21, 2023

The European Commission said Tuesday (Nov. 21) that it has carried out unannounced inspections at the premises of companies involved in the online ordering and delivery of food, groceries and other consumer goods in two Member States. These inspections are part of an investigation into...

Delivery
DoorDash Expands Alcoholic Beverage Delivery as Aggregators Push for Booze Spending
November 21, 2023

DoorDash is making beer, wine and spirits delivery available to more locations, as across the industry, leading aggregators compete for consumers’ alcoholic beverage spending. The United States’ leading aggregator announced Thursday (Nov. 16) the expansion of its alcohol delivery business to New Jersey, noting in...

Delivery
HelloFresh Launches In-House Fleet Delivery Service
November 14, 2023

Meal kit company HelloFresh is now in the last-mile delivery business. The company announced Tuesday (Nov. 14) that its company-managed fleet is now operating in 19 major metropolitan areas. “Operating its own fleet of nearly 500 vans allows HelloFresh to reduce transit times and leads to a better end-to-end...

Delivery
Instacart Leverages Scale to Buck Competition From Grocers’ Direct Platforms
November 10, 2023

As retailers and third-party players alike compete for consumers’ online grocery spending, Instacart maintains that its scale protects it from facing too much competition from even larger grocers’ in-house fulfillment efforts. As the grocery aggregator’s Chief Executive Officer Fidji Simo told analysts Wednesday (Nov. 8), on the...

Delivery
Ahold Delhaize US Taps Direct Fulfillment for Pickup, Third-Party for Delivery
November 09, 2023

Ahold Delhaize is looking to bring pickup orders in-house in the United States, even as it reverses course on direct delivery fulfillment. The multinational grocery giant shared on a call with analysts Wednesday (Nov. 8) discussing its third-quarter earnings results how it is reconfiguring its...