Merchant Innovation

Merchant Innovation
Are Card-Linked Offers Reemerging?
May 25, 2017

The CardLinx Association released new data from the 2017 Card-Linking and O2O Industry Annual Survey, which showed 50 percent growth in online-to-offline ads. A press release explained that the new data is sourced from the largest merchants, payment companies, digital publishers and card-linked technology companies, including CardLinx members...

Merchant Innovation
How Cosabella Successfully Hit The Reset Button With An AI Assist
May 23, 2017

Cosabella is known among connoisseurs of fine undergarments as purveyors of luxury lingerie valued particularly for being well made and comfortable.  And, after 35 years in the game – the company had carved out a nice niche selling B2B to high-end retailers like Nordstrom –...

Merchant Innovation
Zillow Test Launches “Instant Offers” In Two Cities
May 23, 2017

As anyone who has ever been part of a real estate transaction can attest, it is a long, friction-filled, paperwork-intensive process that seems custom-designed to frustrate everyone involved. Zillow thinks it can help with that via the launch of a new digital service called Instant...

Merchant Innovation
Take Me Out To The (Payments) Ball Game
May 17, 2017

While high tech and baseball might not seem like a natural fit, FIS and the Minors are hoping to change that. One ball park and customer experience at a time. We got the inside scoop of what the ballpark of the future might look like...

Merchant Innovation
Amex Launches New Alexa Skill
May 15, 2017

American Express announced last week the launch of the new Amex skill for Amazon Alexa during its Innovation Showcase event in New York City. In a press release, American Express said the Amex skill brings select experiences of AmericanExpress.com and the Amex mobile app to...

Merchant Innovation
Uber’s Long Haul Trucking Push Is Picking Up Speed
May 12, 2017

As part of its longstanding efforts to jump into the world of long haul trucking, reports are emerging that Uber snapped up the talent team behind Chicago transportation brokerage firm 4Front Logistics last fall. Brokerages such as 4Front Logistics are a critical component of matching manufacturers...

Merchant Innovation
Walmart And Jet Open Grocery Retail Concept In New York
May 11, 2017

As of yesterday, New Yorkers had a new way to shop for groceries appear on their collective radar — Jet.com opened a temporary grocery store in partnership with Rachel Shechtman’s Story, a 2000 square foot retail concept store. “What’s fresher than fresh?” Story wrote in a release...

Merchant Innovation
Why DinnerTime Said No To Meal Kits
May 08, 2017

Anyone who’s ever been the person responsible for a meal at dinner time knows the feeling that is the five o’clock horror. Maybe you only had to cook for yourself, perhaps it was just you and your roommate or partners — or perhaps, like Laura Moore, you’ve...

Merchant Innovation
Paysafe Strengthens Support With NewVoiceMedia
April 28, 2017

NewVoiceMedia, a provider of cloud contact centers and inside sales technology that enables businesses to have more successful conversations, announced Thursday (April 27) that the global payments company Paysafe increased its customer support center productivity by 20 percent over the last year, using NewVoiceMedia’s ContactWorld for...