Adopting the latest digital payments innovations can help firms keep their businesses operating smoothly while also benefiting business relationships. Not only do 68% of firms say that digital payments innovations have improved their operational efficiency, but 40% say it has improved customer satisfaction and 32%...
Small-business customer communications platform Weave has surpassed the $1 billion mark in payments processed through its Weaves Payments tool, the company announced in a news release Friday (Jan. 28). “Communication serves as the foundation of everything a small business does,” said Roy Banks, Weave’s CEO....
Super apps, buy now, pay later (BNPL), and the grocery category were in the news in recent days. Matt Naish, head of product strategy at FISPAN, joined PYMNTS to discuss the hot topics in This Week in Payments. The week saw several announcements of “super...
Digital technology and automation have begun to take a larger role in the world of disbursements, and one area primed for innovation is payroll. Companies have overhauled their payroll methods as consumers demanded financial innovation and remote access to paychecks. Last year marked the first...
Launching new products and services is key to staying competitive, but it is not always easy. Nearly half of all United States and Canadian businesses say that data management costs and compliance barriers are preventing them from bringing digital innovations to market. These challenges extend...
Ten Things Will Define the Digital Transformation in 2022 Just about everyone has their own prediction for what three, four, five or ten things will happen each time the calendar turns its page to a new year. So many of those views are fluffed-up restatements...
It’s no secret that the coronavirus pandemic has helped to accelerate the shift to digital payments — but surprisingly, the need to transact remotely is not the driving force behind these trends. On the contrary, a lot of data seems to suggest that digital transactions...
International expansion can open doors for eCommerce merchants, but moving into new markets is not without its challenges. Doing so requires merchants to not only provide the local payment options that consumers want but also equip their payments stacks with the capabilities needed to meet...
Consumers want a single point of contact to manage their travel experiences; travel operators want a single point of contact to manage all of the payments options their would-be travelers want to use. In the Accelerating Time To New Markets Playbook, Michael Gradek, co-founder of...