Subscriptions

Subscriptions
Costco’s Membership Crackdown Follows Netflix’s Lead, But Will It Backfire?
June 28, 2023

Costco is taking a page from Netflix’s book, cracking down on membership sharing, but the wholesaler may be overlooking a key difference between its membership and the streaming service’s. In an emailed statement to PYMNTS, a Costco spokesperson confirmed that the company would check members’...

Subscriptions
Meta Launches Subscription Service on Games for Virtual Reality Headsets
June 26, 2023

Meta has launched a new subscription service on games for its virtual reality (VR) headsets. The new Meta Quest+ provides two “handpicked” titles a month, Meta said in a Monday (June 26) tweet. Introducing Meta Quest+, a new VR subscription with two handpicked titles every month. 🔥...

Subscriptions
Report: FTC Lawsuit Aims to Develop Standards for Membership Programs
June 23, 2023

The FTC is reportedly sending a message to all retailers with its lawsuit against Amazon. The Federal Trade Commission’s (FTC’s) lawsuit alleging that the retailer uses deceptive tactics to sell its Prime subscription program is likely meant to put other merchants on notice and to...

Subscriptions
FTC Amazon Prime Suit Points to Larger Issues on Subscription Cancellations
June 21, 2023

Whatever the outcome of the Federal Trade Commission’s suit against Amazon, the action is sure to raise larger debate over, and perhaps a retooling of, subscription business models in general. And that might have seismic impacts well beyond Amazon. As reported on Wednesday (June 21),...

Subscriptions
Smaller Fast-Casual Chains Take Page From Panera’s Book With Subscriptions
June 20, 2023

With fast-casual giant Panera Bread continuing to see increased loyalty from its beverage subscription program, smaller fast-casual brands are looking to emulate that success with item giveaway subscriptions of their own. For instance, in an email sent out to customers (reprinted by email newsletter archive...

Subscriptions
New Data Shows Why 48% of Retail Subscription Customers May Not Be Worth Retaining
June 14, 2023

The retail subscription sector is feeling the pain of financially tapped-out consumers or those simply disenchanted with the workings of subscription plans, making retention strategies and increasing lifetime value (LTV) the mission for subscription merchants in the second half of 2023. This effect is evident...

Subscriptions
Study Finds 30% of Subscribers Account for Nearly 80% of Subscription Merchant Revenue
June 14, 2023

The retail subscriptions industry is losing momentum as economic pressures cause subscribers to shift behaviors and reevaluate their subscriptions. PYMNTS’ research identifies “loyalists” as a crucial subscriber group responsible for 79% of total revenue for retail subscription firms. These customers are discerning, expecting feature-rich and...

Subscriptions
Bean Box CEO: D2C Better Than Amazon for Small Brands
June 13, 2023

As consumer packaged goods (CPG) companies look to build loyalty and maintain consistent sales, subscription offerings can go a long way, but Amazon’s popular Subscribe & Save program may not be the best fit for smaller brands, as Bean Box has observed. In an interview...

Subscriptions
Netflix Signed Up 200K in Days After Password-Sharing Crackdown
June 11, 2023

Netflix’s password-sharing ban hasn’t hurt its subscriber numbers. The streaming service announced May 23 it would begin efforts to block password sharing.  Since then, subscription research service Antenna said last week, Netflix enjoyed the four single largest days of U.S. user acquisition in the 4½ years Antenna has been...