The company did so after being notified of the vulnerabilities by security researcher Eaton Zveare, who found flaws that enabled access to shipping records and other customer data, TechCrunch reported Wednesday (Jan. 14).
Bluspark eliminated the use of plaintext, unencrypted passwords, as well as the ability to remotely interact with its software, among other changes, according to the report.
The company’s law firm told TechCrunch that Bluspark had remediated flaws and retained a third-party company to gain an independent assessment.
Ming Lee, an attorney representing Bluspark, told the publication that the company is “confident in the steps taken to mitigate potential risk arising from the researcher’s findings,” per the report.
Lee added that there was “no indication of customer impact or malicious activity attributable to the issues identified by the researcher,” according to the report.
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It was reported in May 2025 that criminals are using online supply chain platforms to facilitate “strategic theft,” a form of cargo theft in which fraudsters impersonate legitimate companies, book shipments and trick shippers, brokers or carriers into delivering cargo and/or payments to them instead of the legitimate companies.
Strategic theft contributed to a 26% increase in the number of cargo theft incidents between 2023 and 2024, CNBC reported in May 2025, citing data from Verisk CargoNet.
PYMNTS reported in August 2025 that in some cases, the weakest link in a company’s cybersecurity defenses is not the company itself, but a trusted vendor.
Frequently, attackers compromise a vendor first, then use the trust relationship to infiltrate their target firm. These vendors may include cloud providers, software-as-a-service platforms, managed service providers and logistics partners.
Investing and savings app Betterment said Monday (Jan. 12) that fraudsters gained unauthorized access to third-party platforms that it uses to support its marketing and operations. The fraudsters were then able to send unauthorized messages to Betterment’s customers and gain access to some customer information.
In December 2025, it was reported that Goldman Sachs alerted some of its clients that their data may have been exposed due to a cybersecurity incident at one of the bank’s law firms.