Salesforce Newsroom

L’Oréal Cuts Customer Service Time 64% With AI

October 05, 2026  |  Artificial Intelligence

Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs

September 09, 2026  |  Artificial Intelligence

OpenAI Lets Some Customers Pay Only When AI Performs

August 31, 2026  |  Artificial Intelligence

Brunello Cucinelli Builds a Different Store for Every Shopper

August 11, 2026  |  eCommerce

SMBs Swap Pricey SaaS Contracts for AI-Built Apps

July 08, 2026  |  Artificial Intelligence

Salesforce Debuts Agentic Tool to Automate Financial Busywork

June 18, 2026  |  Artificial Intelligence

Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal

June 15, 2026  |  Partnerships

Salesforce CEO Defends AI Ads as Standard Tech Marketing

May 22, 2026  |  Artificial Intelligence

Enterprises Look Beyond Token Counts to Measure AI

May 12, 2026  |  Artificial Intelligence

Salesforce Advances AI Expansion With Cimulate Deal

February 11, 2026  |  Partnerships

Salesforce Disables Connections to Gainsight-Published Applications Amid Investigation of Data Breach

November 21, 2025  |  Data & Research

Agentic ‘Control Planes’ Emerge to Manage Integration Within Enterprises

November 19, 2025  |  Artificial Intelligence