
Bridging The Gap: Mobile Card App Adoption Report
Mobile cards and wallets are undergoing an adoption boom during the pandemic, accelerating a trend that was already underway. Dig into this survey of 2,000 U.S. consumers, which found that over 53 percent reported having a downloaded mobile card app, over 60 percent reported using them frequently and that nearly 85 percent of regular users found the experience quite satisfying. Learn about the road to mobile card ubiquity in this detailed study.
Done in collaboration with Elan
Inside the December Report
- 102 million U.S. consumers have downloaded mobile card apps
- 19.2 percent of app users cite fingerprint login as the most important in-app feature
- 70.1 percent of consumers use mobile card apps to better manage their accounts
Evolution of Consumer Credit Card Use
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The Switching Trigger: How Issuers Can Stop Their Credit Cards From Losing Top-of-Wallet Status
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Winning Top of Wallet: How Credit Card Apps Shape Choice
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Credit Limits: Understanding Requests, Denials and the Consumer Experience
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Digital Payments Evolution: Virtual Cards Poised to Take Off
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Consumers’ Financial Health and Spending Priorities Guide Credit Card Choices
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The Role of Strategic Partnerships in Consumer Credit Cards
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Credit Unions and Community Banks Gain Credit Card Issuing Momentum
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Credit Card Use During Economic Turbulence
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The Convenience Catalyst: How Consumer Experience Features Drive Credit Card Usage
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Credit Score Literacy And Building Credit
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Online Security And The Debit-Credit Divide
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Delivering Cardholder Customer Service