Elan - Online Security And The Credit-Debit Divide - January 2021 - Discover how security concerns drive consumers' online payment preferences

Online Security And The Debit-Credit Divide

New Data: Twice As Many Online Shoppers Believe Credit Cards Are More Secure Than Debit Cards

“Online Security And The Debit-Credit Divide,” a PYMNTS and Elan collaboration, examines how consumers’ shopping and payment preferences are shifting during the pandemic and focuses on their use of debit and credit cards online. The report is based on a comprehensive survey of 2,466 U.S. consumers.

Inside the January Report

  • 45%: Portion of U.S. shoppers who have shifted to digital channels to buy retail products
  • 16%: Net increase in online use of credit cards since the pandemic’s onset
  • 35%: Share of consumers who think credit cards offer protection against online theft

    By completing this form, you agree to receive marketing communications from PYMNTS and consent to the sharing of your information with our sponsors, where applicable, in accordance with our Privacy Policy and Terms and Conditions. Sponsors may use this information to contact you directly. You may update your preferences or withdraw your consent at any time.

    to our daily newsletter, PYMNTS Today.

    Evolution of Consumer Credit Card Use