Cover for the PYMNTS and Amazon Web Services May 2023 Report “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave”

Catching the Coming eCommerce Wave

In-Store Purchases Threatened by Oncoming eCommerce Wave

Been to a physical store lately? Even though roughly 25% of retail purchases already happen online, 30% of consumers say they’ll increase their retail online shopping the next year according to the latest PYMNTS study on consumer payments trends, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave,” a collaboration with Amazon Web Services.

Inside the May Report

  • 26%: Portion of consumers saying two-factor authentication would make them more comfortable when shopping online
  • $129: Average value of a single online retail order
  • 39%: Share of consumers expecting to shop for more health and beauty products online in the next year

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    Tracking the Digital Payments Takeover