Subscription Commerce

Subscription Commerce

Bean Box On Its Product-Driven Approach To Subscriber Retention 

With more than one-third of consumers dropping their subscriptions within three months of sign-up, the pressure is on providers to engage subscribers and avoid steep losses due to churn. In this month’s Subscription Commerce Tracker, Matthew Berk, CEO of Bean Box, explains how emphasizing value and offering unique products can help subscription services brew long-term customer satisfaction.

Inside the June Tracker

  • An interview with Matthew Berk, CEO of Seattle-based coffee subscription service Bean Box, on how the company leverages value, variety and quality products to boost retention
  • The latest subscription commerce headlines, including why large media firms witnessed subscription growth of 58 percent over the past year and how subscription box providers can tap innovative solutions to keep payments smooth and reduce transaction failures that lead to churn
  • A Deep Dive analyzing how offering personalized subscription box plans with pause and free trail features can help fuel subscriber retention

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