Safety and Security

Ransomware Attack Cripples Some Billtrust Systems


As it recovers from a ransomware attack that started last week, business-to-business payments provider Billtrust is in its last stages of putting all of its systems online from backups. The company learned of a malware intrusion on Oct. 17, Krebs on Security reported.

Billtrust President Steven Pinado told the outlet, “We’re aware of the malware and have been able to stop the activity within our systems.” Pinado continued, “We immediately started focusing on control, remediation and protection. The impact of that was several systems were no longer available to our customers. We’ve been fighting the fight, working on restoring services and also digging into the root cause.”

The New Jersey-based company has over 550 employees and is a service based on the cloud that enables customers to view invoices, pay or ask for bills through fax or e-mail. The company told customers in an e-mail that it was working with law enforcement as well as an outside security firm to look into the breach’s extent.

The e-mail said, according to the outlet, “Our standard security and back-up procedures have been and remain instrumental in our ability to execute the ongoing restoration of services.” The e-mail reportedly continued, “Out of an abundance of caution, we cannot disclose the precise ransomware strains but will do so as soon as prudently possible.”

In separate news, reports recently surfaced that Pitney Bowes was the latest in a string of high-profile companies to be hit in a cyberattack. “Pitney Bowes was affected by a malware attack that encrypted information on some systems and disrupted customer access to our services,” the company said on Oct. 14.

In the past few months, Arizona Beverages, a company that makes aluminum called Norsk Hydro and science company Eurofins have all been targeted.  The FBI recently warned that “high impact” attacks would be hitting large companies per past reports.


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