Bridging The Gap: Mobile Card App Adoption Report

Mobile cards and wallets are undergoing an adoption boom during the pandemic, accelerating a trend that was already underway. Dig into this survey of 2,000 U.S. consumers, which found that over 53 percent reported having a downloaded mobile card app, over 60 percent reported using them frequently and that nearly 85 percent of regular users found the experience quite satisfying. Learn about the road to mobile card ubiquity in this detailed study. Done in collaboration with Elan
Inside the December Report
  • 102 million U.S. consumers have downloaded mobile card apps
  • 19.2 percent of app users cite fingerprint login as the most important in-app feature
  • 70.1 percent of consumers use mobile card apps to better manage their accounts

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    Elan Financial Services Credit Card Report Series

    Credit Unions and Community Banks Gain Credit Card Issuing Momentum
    Credit Card Use During Economic Turbulence
    The Convenience Catalyst: How Consumer Experience Features Drive Credit Card Usage
    Credit Score Literacy And Building Credit
    Online Security And The Debit-Credit Divide
    Delivering Cardholder Customer Service