The Payment Cure

New Report: Half Of US Patients In The Dark About Healthcare Payment Options

New data shows roughly half of patients who have to pay out-of-pocket medical costs don’t know if they have access to flexible payment options, representing a massive, missed opportunity for healthcare providers. In The Payment Cure, a PYMNTS and CareCredit collaboration, we surveyed 3,500 U.S. consumers to examine the relationship between the availability of payment plans, when patients are told they have access to them and provider loyalty

Inside the September Study
  • 64 percent: Share of patients who had out-of-pocket costs for a healthcare visit
  • 57 percent: Portion of patients who see fast and easy payments as an important part of their healthcare experiences
  • 30 percent: Share of patients who are able to receive a cost estimate before a visit

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