AI assistant

L’Oréal Cuts Customer Service Time 64% With AI

L’Oréal Cuts Customer Service Time 64% With AI
L’Oréal Cuts Customer Service Time 64% With AI
October 05, 2026  |  Artificial Intelligence

A L’Oréal adviser who needed to issue a customer a discount code once clicked through about 15 screens over 10 minutes. Now the adviser types...

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OpenAI Launches Dots to Capture AI Agent Market
OpenAI Launches Dots to Capture AI Agent Market
September 29, 2026  |  Artificial Intelligence

OpenAI has introduced artificial intelligence agents called “dots,” saying in a Tuesday (Sept. 29) press release that they are “built to handle everything.” Dots are...

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OpenAI Aims to Redefine Smart Speakers With First AI Device
OpenAI Aims to Redefine Smart Speakers With First AI Device
August 06, 2026  |  Artificial Intelligence

OpenAI‘s upcoming portable smart speaker, the company’s first device, will be doughnut-shaped, the size of a hockey puck, will have moving parts and likely cost...

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Zuckerberg Says Billions Will Rely on Personal AI Agents
Zuckerberg Says Billions Will Rely on Personal AI Agents
July 29, 2026  |  Facebook / Meta

A day after blasting OpenAI and Anthropic for hoarding information, the drama surrounding Meta’s Q2 earnings call centered around how he would follow up. Listeners...

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Apple Shows AI Siri and Investors Aren’t Impressed
Apple Shows AI Siri and Investors Aren’t Impressed
June 08, 2026  |  Mobile Commerce

Apple unveiled its long-awaited Siri AI Monday (June 8), saying in a press release that the artificial intelligence-powered personal assistant can answer questions from the...

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Macy’s AI Closes the Sale Before Shoppers Walk Away
Macy’s AI Closes the Sale Before Shoppers Walk Away
June 02, 2026  |  Artificial Intelligence

Seven in 10 online shopping carts are abandoned before purchase. Retailers have spent decades trying to close that gap through discount pop-ups, email reminders, loyalty...

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Meta Develops Easy-to-Use AI Agent for Consumers
Meta Develops Easy-to-Use AI Agent for Consumers
May 05, 2026  |  Facebook / Meta

Meta plans to build an agentic artificial intelligence assistant for consumers that is comparable to OpenClaw but easier to use, The Financial Times (FT) reported...

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Home Depot Recruits Ford Tech Leader to Scale Agentic AI
Home Depot Recruits Ford Tech Leader to Scale Agentic AI
April 02, 2026  |  Retail

The Home Depot has named Ford Motor Company artificial intelligence leader Franziska Bell to head the home improvement retailer’s integration of agentic AI and machine...

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