chatbots

Year in Review: The Milestones That Transformed AI in 2023
Year in Review: The Milestones That Transformed AI in 2023
December 29, 2023  |  artificial intelligence

2023 was the year of the generative artificial intelligence (AI) boom. What was perhaps the innovation’s greatest trick to date was fitting a decade’s worth...

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Baidu’s Ernie Chatbot Reaches 100 Million Users
Baidu’s Ernie Chatbot Reaches 100 Million Users
December 28, 2023  |  artificial intelligence

Baidu’s Ernie artificial intelligence (AI) chatbot has reportedly amassed 100 million-plus users. The Chinese internet company announced that milestone at a Thursday (Dec. 28) deep learning summit...

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Restaurant Aggregators Add New Generative AI Capabilities to Drive Conversion
Restaurant Aggregators Add New Generative AI Capabilities to Drive Conversion
December 28, 2023  |  Artificial Intelligence

Around the world, restaurant aggregators are increasingly using generative artificial intelligence to better target consumers’ desires and demands. Take, for instance, India-based restaurant aggregator Zomato,...

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Microsoft Launches Copilot as Standalone App on Android
Microsoft Launches Copilot as Standalone App on Android
December 27, 2023  |  Artificial Intelligence

Microsoft quietly launched a new app called Copilot for Android, providing users with access to its artificial intelligence-powered Copilot without the need for the Bing...

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Employers Increase Access to Mental Health-Related Chatbots or Apps
Employers Increase Access to Mental Health-Related Chatbots or Apps
December 27, 2023  |  Healthcare

Employers are increasingly offering wellness chatbots as a worker benefit. About two-thirds of large employers have added access to mental health-related chatbots or apps over...

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Infrastructure Vendors Were the Market Winners in AI’s First Year
Infrastructure Vendors Were the Market Winners in AI’s First Year
December 26, 2023  |  artificial intelligence

The first year of the generative artificial intelligence (AI) era is winding down. And what a year it has been. As difficult as it is...

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Gen AI Turns Bank Chatbots Into Financial Advisors
Gen AI Turns Bank Chatbots Into Financial Advisors
December 22, 2023  |  Artificial Intelligence

The banking industry is undergoing a transformative shift fueled by advanced artificial intelligence technology, transforming financial chatbots into adept problem-solvers along the way. According to...

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This Week in AI: Standard Setting, Voice Interfaces and the Law
This Week in AI: Standard Setting, Voice Interfaces and the Law
December 22, 2023  |  Artificial Intelligence

This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has...

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AI’s First Year: How Voice Reshaped the Conversational Ecosystem
AI’s First Year: How Voice Reshaped the Conversational Ecosystem
December 18, 2023  |  artificial intelligence

We live during one of the most connected periods of human history. And that is a trend that is only set to accelerate, particularly now...

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