consumer payments

60% of Renters Report Financial Health in Jeopardy Over High Housing Costs
60% of Renters Report Financial Health in Jeopardy Over High Housing Costs
February 03, 2023  |  Consumer Finance

For many Americans, owning a home or renting an apartment signifies financial stability and maturity, with Americans traditionally leaving home early and never looking back....

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Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
February 02, 2023  |  Subscriptions

As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription...

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Companies Scramble to Simplify Bill Payment Experience for Consumers
Companies Scramble to Simplify Bill Payment Experience for Consumers
February 02, 2023  |  Consumer Payments

PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more...

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Frictionless Bill Pay Makes a Difference When Consumers Consider Skipping a Payment
Frictionless Bill Pay Makes a Difference When Consumers Consider Skipping a Payment
January 30, 2023  |  Consumer Payments

As the inflationary vice tightens, more Americans are making partial bill payments or skipping some months altogether. This was among the findings in “The One-Stop...

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How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
January 26, 2023  |  Consumer Payments

When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it...

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Study Finds Growing Consumer Interest in Payment Vaults to Ease Online Checkout
Study Finds Growing Consumer Interest in Payment Vaults to Ease Online Checkout
January 06, 2023  |  Consumer Payments

The ability to use previously stored credentials to make seamless payments has changed modern commerce: Our research found that 80% of consumers have saved their...

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Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
December 19, 2022  |  Consumer Payments

Recurring inefficiencies that impact both individual bill-payers and companies’ billing and collections teams are weighing heavily on billing executives’ sentiment. PYMNTS’ research finds that 30%...

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Digital Wallets Dominate Surge in New Payments Use
Digital Wallets Dominate Surge in New Payments Use
November 29, 2022  |  Payments Innovation

Fifty-nine percent of consumers who tried a new payment method in the past year used digital wallets, making them the most popular new payment method....

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57% of US Consumers Are Interested in One-Stop Bill Pay Service
57% of US Consumers Are Interested in One-Stop Bill Pay Service
November 28, 2022  |  Consumer Payments

While most consumers accept the norm of doing monthly bill pay through a variety of portals, apps and even paper checks, a meaningful number would...

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