CRM

SMBs Swap Pricey SaaS Contracts for AI-Built Apps

SMBs Swap Pricey SaaS Contracts for AI-Built Apps
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
July 08, 2026  |  Artificial Intelligence

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses,...

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ServiceNow Acquires Logik.ai to Bolster CRM Offerings
ServiceNow Acquires Logik.ai to Bolster CRM Offerings
April 03, 2025  |  Partnerships

ServiceNow, a company that provides artificial intelligence (AI) agents for businesses, is set to acquire Logik.ai. The deal, announced Thursday (April 3), is designed to...

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HubSpot to Add Conversational Intelligence With Frame AI Acquisition
HubSpot to Add Conversational Intelligence With Frame AI Acquisition
December 06, 2024  |  Partnerships

HubSpot has signed an agreement to acquire Frame AI, saying it aims to help go-to-market teams “transform conversations into actionable intelligence.” Frame AI’s artificial intelligence (AI)-powered...

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AI Tackles Back-Office Paperwork
AI Tackles Back-Office Paperwork
August 01, 2024  |  Artificial Intelligence

The landscape of business-to-business (B2B) sales is transforming as artificial intelligence (AI) makes inroads into the industry. Sybill, a startup that recently secured $11 million...

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Report: Alphabet Backs Out of HubSpot Acquisition Talks
Report: Alphabet Backs Out of HubSpot Acquisition Talks
July 10, 2024  |  Partnerships

Google parent Alphabet has reportedly ended its efforts to acquire customer relationship management (CRM) company HubSpot. While Alphabet communicated its interest in a potential deal with HubSpot earlier...

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CRM Firm HubSpot Acquires B2B Intelligence Company Clearbit
CRM Firm HubSpot Acquires B2B Intelligence Company Clearbit
November 01, 2023  |  Partnerships

Customer relationship management platform HubSpot is acquiring B2B intelligence firm Clearbit. This move aims to enhance HubSpot’s customer intelligence capabilities and enable its clients to grow with industry-leading...

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IBM and Salesforce Team to Speed Customers’ AI Adoption
IBM and Salesforce Team to Speed Customers’ AI Adoption
September 03, 2023  |  Artificial Intelligence

IBM and Salesforce have teamed to help clients adopt artificial intelligence for customer relationship management. The partnership, announced last week, is designed to help customers...

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Salesforce Reports AI Innovation Propels Growth
Salesforce Reports AI Innovation Propels Growth
August 30, 2023  |  Earnings

Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company...

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