CRM

Salesforce Launches AI Cloud to Transform Customer Relationship Management
Salesforce Launches AI Cloud to Transform Customer Relationship Management
June 12, 2023  |  Artificial Intelligence

Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and...

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DJUST Launches New SaaS B2B eCommerce Platform
DJUST Launches New SaaS B2B eCommerce Platform
March 10, 2023  |  B2B Payments

DJUST has launched a new Software-as-a-Service (SaaS) B2B eCommerce solution. This eCommerce platform is specifically designed for B2B companies and their requirements and allows them to...

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Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
September 20, 2022  |  Facebook / Meta

Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). This will...

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HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
September 07, 2022  |  B2B Payments

Customer relationship management platform HubSpot has launched new features and updates designed to deal with what it calls a “crisis of disconnection.” “Fundamental shifts in...

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DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
August 22, 2022  |  ResTech

As DoorDash, the U.S.’s leading aggregator, looks to retain (and grow) its share of the digital ordering market in the face of growing competition from...

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OSF Digital Buys Brazilian B2B eCommerce Company Kolekto
OSF Digital Buys Brazilian B2B eCommerce Company Kolekto
June 14, 2022  |  Partnerships

OSF Digital of Quebec City, Canada, on Tuesday (June 14) announced it has purchased Kolekto, a Brazilian digital commerce company that operates in the business-to-business...

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Shopify Teams Up With Kustomer To Bolster Key Sales Platform
Shopify Teams Up With Kustomer To Bolster Key Sales Platform
July 08, 2020  |  Partnerships

Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer...

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Stripe Backs Customer Service Logistics Startup Assembled
Stripe Backs Customer Service Logistics Startup Assembled
March 11, 2020  |  Investments

Assembled, a tech startup focused on improving processes for customer support teams, has raised $3.1 million in a funding round led by Stripe, according to...

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The Coming ‘Stair Step’ In Merchant Services Provider Spend
The Coming ‘Stair Step’ In Merchant Services Provider Spend
January 15, 2020  |  Payments Innovation

In payments, change happens at the speed of consumer behavior. As consumer preferences evolve (across channels, online conduits and mobile devices), merchants must react quickly....

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