Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer...
Assembled, a tech startup focused on improving processes for customer support teams, has raised $3.1 million in a funding round led by Stripe, according to...
In payments, change happens at the speed of consumer behavior. As consumer preferences evolve (across channels, online conduits and mobile devices), merchants must react quickly....
Financial institutions (FIs) are facing an all too familiar challenge: Customers and clients are increasingly demanding fast, data-rich products and services, yet their legacy core...
An Airbnb move could change up payments as customer relationship management ups its own game. Fraud detection systems have a big problem with at least one type of lucrative scam, while...
We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and one of the things we have learned about the future of...
Almost everyone has experienced a quick food run that turned into a 45-minute ordeal, but such delays are bad news for both quick-service restaurants (QSRs)...
Although the health, beauty and wellness services industries tend to get lumped together, a closer look at the demands across these segments reveals there is...