Sections
Customer Retention
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2.4KLoyalty & RewardsJimmy John’s Loyalty Program Goes Live After Signing 1.8M Members During Pilot
Sandwich chain Jimmy John’s announced Monday (Dec. 9) the launch of its first customer-loyalty program. Freaky Fast Reward, now available nationwide, was...
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11.8KSubscription CommerceNew Data: How Subscription Box Merchants Can Contend In The Amazon Age
Consumers can access a wide range of retail products through subscription boxes, including meal kits, pet supplies and beauty items — to...
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4.6KSubscription CommerceThe Vitamin Shoppe On Offering Subscriptions At The POS
The subscription commerce market has grown by more than 100 percent each year for the past five years. While many businesses are...
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3.1KCredit UnionsMoving Credit Unions From In The Wallet To Top Of Wallet
Among the most exciting trends of the last two decades is the evolution of payments from a focus on transactions to a...
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3.7KSubscription CommerceHow Merchants Can Reverse The Subscription Churn Curse
In many ways, consumers are living in a golden age of subscription commerce, with streaming services like Netflix offering award-winning series’ and...
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3.4KRetailWhy Big Brands Can’t Create Loyalty Without A Clear Vision Of Their Customers
The problem with customer retention in an era when consumers are easily distracted and pulled away isn’t that brands aren’t trying, or...
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5.8KConsumer AuthenticationWhat’s Good For Veterans Can Be Very Good For Businesses
It started in the early 1980s: The nation began to repent for what was commonly viewed as the shabby treatment of Vietnam...
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4.9KDigital PaymentsThe Merciless Conflict Within Merchant Onboarding
Cake: It’s that thing one can supposedly have as long as they don’t take a fork (or their fingers) and try to put...
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6.3KSubscription CommerceThe Most Costly Threat To Subscription Customer Churn
Churn is an endemic problem for all subscription businesses. There are two sides to the issue: one that grabs the lion’s share...
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4.1KRetailHow To Keep Your Customers Coming Back
Who doesn’t like it when a customer walks back through that door or buys another item from the website? But what is...
- Retail
Wayfair Driving Repeat Customers
The 2015 financial results from Wayfair are pretty positive, particularly in the area of sales driven by returning customers. The online home...
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8.4KMerchant InnovationFixing Retail’s $118B Mistake
Falsely declining the transactions of online consumers is a move merchants just can’t afford to keep making: last year alone, nearly $118...
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1.2KCoolNew Low-Cost ‘Checking’ Option From Bank Of America
07 March 2014 Bank of America recently introduced “Safe Balance,” a low-cost checking account option that won’t allow check writing but will...
