Sections
Customer Retention
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Digital PaymentsThe Digital Payments Preferences That Cross The Generational Divide
Cash will always have a place among consumers — but its use is dwindling....
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Digital PaymentsFIs: Build For A Digital Future Or Lose Customers
The degree to which consumers’ lives have gone digital over the past two or...
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RetailCustomer Retention Rules Reopening Strategies
Customer loyalty continues to be a recurring theme this week as retailers look to...
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RetailWhy Retailers Must Focus On Retention In Post-Pandemic Economy
When there’s less competition and an unforeseen number of customers, it’s time to step...
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Loyalty & RewardsJimmy John's Loyalty Program Goes Live After Signing 1.8M Members...
Sandwich chain Jimmy John’s announced Monday (Dec. 9) the launch of its first customer-loyalty...
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Subscription CommerceNew Data: How Subscription Box Merchants Can Contend In The...
Consumers can access a wide range of retail products through subscription boxes, including meal...
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Subscription CommerceThe Vitamin Shoppe On Offering Subscriptions At The POS
The subscription commerce market has grown by more than 100 percent each year for...
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Credit UnionsMoving Credit Unions From In The Wallet To Top Of...
Among the most exciting trends of the last two decades is the evolution of...
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Subscription CommerceHow Merchants Can Reverse The Subscription Churn Curse
In many ways, consumers are living in a golden age of subscription commerce, with...
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RetailWhy Big Brands Can’t Create Loyalty Without A Clear Vision...
The problem with customer retention in an era when consumers are easily distracted and...
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Consumer AuthenticationWhat’s Good For Veterans Can Be Very Good For Businesses
It started in the early 1980s: The nation began to repent for what was...
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Digital PaymentsThe Merciless Conflict Within Merchant Onboarding
Cake: It’s that thing one can supposedly have as long as they don’t take a...
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Subscription CommerceThe Most Costly Threat To Subscription Customer Churn
Churn is an endemic problem for all subscription businesses. There are two sides to...
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RetailHow To Keep Your Customers Coming Back
Who doesn’t like it when a customer walks back through that door or buys...
- Retail
Wayfair Driving Repeat Customers
The 2015 financial results from Wayfair are pretty positive, particularly in the area of...
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Merchant InnovationFixing Retail’s $118B Mistake
Falsely declining the transactions of online consumers is a move merchants just can’t afford...
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CoolNew Low-Cost 'Checking' Option From Bank Of America
07 March 2014 Bank of America recently introduced “Safe Balance,” a low-cost checking account...
