Generation Z

Credit Card Loyalty Shifts as Millennials Prioritize Value Over Gimmicks
Credit Card Loyalty Shifts as Millennials Prioritize Value Over Gimmicks
August 06, 2025  |  Credit Cards

Generation Z and millennial consumers are rewriting the rules of engagement when it comes to credit cards. Unlike previous generations who may have stuck with...

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18% of Consumers Are ‘Committed’ Mobile Wallet Users Defining Future Payment Flows
18% of Consumers Are ‘Committed’ Mobile Wallet Users Defining Future Payment Flows
July 14, 2025  |  Mobile

Global payments are being driven by a generational shift toward mobile wallets that began with young consumers and is now influencing all age groups. The...

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Telehealth Popularity Pressures Providers to Modernize Patient Payments
Telehealth Popularity Pressures Providers to Modernize Patient Payments
July 04, 2025  |  Healthcare

Telehealth has cemented itself as a standard delivery channel in U.S. healthcare, especially among young generations. However, while care has gone digital, payment systems largely...

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Gen Z Holds the Cards in New Top-of-Wallet Showdown
Gen Z Holds the Cards in New Top-of-Wallet Showdown
July 01, 2025  |  Mobile

Watch more: Banks and Credit Unions Battle for Digital Wallet Dominance as Gen Z Demands Instant Control Banks and credit unions have long chased “top-of-wallet”...

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Spending Dips 13% As Gen Z Makes Saving ‘Cool’
Spending Dips 13% As Gen Z Makes Saving ‘Cool’
June 25, 2025  |  Consumer Insights

For younger Americans in the Generation Z cohort, spending is out, while saving is reportedly in. That’s according to a report Tuesday (June 24) by...

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The Banking Industry’s Newspaper Moment
The Banking Industry’s Newspaper Moment
June 23, 2025  |  Banking

In 2000, USA Today was the most circulated newspaper in the United States. More than 1.6 million copies were printed each day. Over 6.6 million...

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Digital Innovation Opens Doors for Credit Unions to Broaden Membership
Digital Innovation Opens Doors for Credit Unions to Broaden Membership
June 18, 2025  |  Credit Unions

Credit unions (CUs) face a critical juncture that threatens their long-term viability. Baby boomers dominate CU membership, making up 39% compared to 31% for millennials...

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American Express Targets Gen Z With ‘New Level’ of Platinum Cards
American Express Targets Gen Z With ‘New Level’ of Platinum Cards
June 16, 2025  |  Credit Cards

American Express is readying what it says is its largest-ever investment in updating its cards. The company announced Monday (June 16) that it was planning a “refresh” to...

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More Than Half of Gen Z Consumers Would Switch Retailers for Self-Checkout
More Than Half of Gen Z Consumers Would Switch Retailers for Self-Checkout
June 12, 2025  |  Unattended Retail

Early stumbles in self-checkout are giving way to a new era of self-service commerce powered by artificial intelligence and the Internet of Things, reshaping retail...

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