gratuities

Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
December 08, 2023  |  Consumer Finance

A recent report by PYMNTS Intelligence has shed light on a growing trend among consumers — they are tipping less this year. The “Tipping Over:...

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Restaurants Add New Fees to Drive Employee Retention Amid Inflation
Restaurants Add New Fees to Drive Employee Retention Amid Inflation
November 28, 2023  |  Restaurant innovation

As restaurants look for ways to drive employee satisfaction amid inflation, tips are not the only added payments that operators are leveraging. In an interview...

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34% of Consumers Say the Pressure to Tip Is Out of Control
34% of Consumers Say the Pressure to Tip Is Out of Control
November 13, 2023  |  Consumer Finance

Imagine being at the checkout, set to pay for a snack you’ve just grabbed. Suddenly, the digital screen of the point-of-sale system lights up, suggesting...

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From Gaming to Hospitality, Firms Miss Out on Instant Payout Monetization Opportunity
From Gaming to Hospitality, Firms Miss Out on Instant Payout Monetization Opportunity
October 24, 2023  |  Real-Time Payments

Recent studies conducted by PYMNTS Intelligence have unveiled a significant opportunity that gaming and hospitality companies are missing out on — the chance to monetize...

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Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All
Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All
June 06, 2023  |  Consumer Insights

Consumers may be pressured to reduce tips in this tight economic environment, but data shows they overwhelmingly do not skip tipping, regardless of age, income...

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More Restaurant Consumers Now Skip the Tip
More Restaurant Consumers Now Skip the Tip
April 10, 2023  |  Economy

As economic pressures prompt consumers to rethink their spending, diners are becoming more stingy with tips. Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant...

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Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,”...

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