QR codes have become more commonplace than ever as the pandemic continues, with one study last year finding that roughly 11 million United States households...
In this week’s news, we saw Quevos secure funding, new data on loyalty and rewards programs, and research on how nonprofits are using digital payments....
In September, Starbucks announced changes to its loyalty program that expanded rewards to customers paying without a Starbucks card, eliminating a key friction point in...
Loyalty programs have been a mainstay in quick-service restaurants’ (QSRs) tool kits. Research suggests that given the enormous competition in the industry, however, free food...
While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market’s commerce digitization push was well underway before the pandemic hit. Corporate buyers are...
Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online...
The digital-first economy was the story of 2020, but for many successful companies it wasn’t a complete surprise. It was an acceleration. It was a...
Nike showed in its latest earnings report that the sportswear giant is “just doing it” when it comes to three of the COVID-19 era’s hottest...
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...