Banks are at a critical juncture in an era of increasing digital threats and a smartphone-centric culture. PYMNTS’ latest research shows that smartphones are already...
58% of FIs reported a rise in the cost of fraudulent transactions in 2022, which is why Seth Ruden of First Tech Federal Credit Union...
Retail call centers are the front line of consumer queries and the favorite new target for identity fraud. Daniel Flowe, head of identity strategy at...
An interview with Lenny Gusel, former head of cybersecurity solutions at J.P. Morgan and fraud strategy executive at Bank of America, about the implications and...
Fraud is ubiquitous for both businesses and consumers. Bad actors are constantly developing new techniques and technologies to steal hard-earned funds and data, often turning...
While cashless payments were a popular payment alternative before the pandemic, they have since become nearly ubiquitous as digitally-savvy consumers were driven to online shopping and...
The pandemic prompted an unprecedented 44 percent year-over-year jump in online spending with U.S. merchants in 2020, according to one report, and similar trends occurred...
Bad actors leverage a bewildering variety of schemes, including ATOs, credential stuffing and phishing, against merchants. What all of these attack vectors have in common...
The European Union’s Strong Customer Authentication (SCA) mandate aims to help the region’s businesses curtail fraud, but many merchants are finding that it can cost...