When McDonald’s announced its new Accelerating the Arches growth plan Monday, the world’s biggest fast-food company said it was “doubling down on the 3 D’s;...
Many of the numerous ordering and payment methods that today’s QSR customers enjoy have taken time to evolve and catch on. Calling local pizzerias or...
Few sectors have experienced such radical change in consumer purchasing habits during the pandemic than the quick-service restaurant (QSR) industry. Restaurants turned to digital channels...
People for whom dining out is one of life’s best pleasures have had a rough time in 2020, and it’s probably going to stay weird...
Many consumers are still hesitant to dine out during the pandemic, but a growing number are warming to delivery and carryout options. One recent study...
Quick-service restaurants (QSRs) have bolstered their mobile investments in recent times, particularly when it comes to mobile order-ahead functions. In payments, digital marketplaces are serving as...
Taco Bell has come up with a new store design to encourage consumers to order their meals ahead of their arrival — making it the...
A quick look at some recent earnings reports illustrates how digital innovation is softening the COVID-19 blow for quick-service restaurants (QSRs), fast-casual eateries and fast-food chains. Chipotle was...
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...