Many consumers are still hesitant to dine out during the pandemic, but a growing number are warming to delivery and carryout options. One recent study...
Quick-service restaurants (QSRs) have bolstered their mobile investments in recent times, particularly when it comes to mobile order-ahead functions. In payments, digital marketplaces are serving as...
Taco Bell has come up with a new store design to encourage consumers to order their meals ahead of their arrival — making it the...
A quick look at some recent earnings reports illustrates how digital innovation is softening the COVID-19 blow for quick-service restaurants (QSRs), fast-casual eateries and fast-food chains. Chipotle was...
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...
Offering fast and seamless mobile apps with integrated loyalty programs was once enough for quick-service restaurants to ace the mobile ordering experience. But QSRs must...
It’s a weird year all around, and that certainly applies to the world of mobile apps for order aggregators. PYMNTS’ latest Provider Ranking of Mobile...
The pandemic is reshaping restaurants, as contactless trends in the quick-service restaurant (QSR) and fast-food sectors find players from Panera to Shake Shack and beyond...
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online...