Simmons Bank

Simmons Bank on Pairing Digital Tools With a Human Touch to Satisfy Digital-First Customers
Simmons Bank on Pairing Digital Tools With a Human Touch to Satisfy Digital-First Customers
September 17, 2021  |  Digital-First Banking

Mobile and online banking options have been available for years, but health and safety concerns over the past 18 months have pushed many technology-hesitant consumers...

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Answering Phones And Online Service: The Case For The Human-Centric Digital Bank
Answering Phones And Online Service: The Case For The Human-Centric Digital Bank
September 16, 2021  |  Digital-First Banking

Businesses and consumers are returning to their pre-pandemic norms, but some of their behaviors have changed. Banking customers are less likely to visit banks now...

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