Subscription Commerce Conversion Index

Subscription Business Braces for the Unknowns of 2023
Subscription Business Braces for the Unknowns of 2023
January 02, 2023  |  Subscription Commerce

It’s been a year of transitions for the subscription business, creating question marks for 2023. Invoking “the great unsubscribe” became commonplace in 2022 as inflation-beset...

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Streaming Subscriptions From Apple, Samsung and Xbox Will Test Cancel Trend
Streaming Subscriptions From Apple, Samsung and Xbox Will Test Cancel Trend
November 17, 2022  |  Subscriptions

Amid a broader trend of consumers trimming retail box subscriptions, streaming entertainment looks to be a defiant holdout. Not only has it held onto the...

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Subscriptions Front and Center of Consumers’ Essential Non-Essential Debate
Subscriptions Front and Center of Consumers’ Essential Non-Essential Debate
November 16, 2022  |  Subscription Commerce

Inflation is changing consumer behavior — and not just in terms of shoppers looking for bargains. Many consumers are on the verge of eliminating subscriptions...

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60% of Subscribers Admit to Gaming the System to Skip Paying for Services
60% of Subscribers Admit to Gaming the System to Skip Paying for Services
September 14, 2022  |  Subscription Commerce

The pandemic accelerated the popularity of subscription-based pricing, and 23% of U.S. consumers now have at least one retail product subscription. However, amid a year...

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Study Finds Subscribers Pay Up for Convenience, Even With Inflation
Study Finds Subscribers Pay Up for Convenience, Even With Inflation
July 06, 2022  |  Subscription Commerce

Merchants are taking the battle for consumer engagement seriously and broadening subscribers’ range of options, a critical pivot reflecting the reality that pricing is taking...

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How Brands Can Survive the Great Unsubscribe
How Brands Can Survive the Great Unsubscribe
June 06, 2022  |  Retail

Are good times over for subscription commerce? In a word: no. But there’s also no questioning that trimming of subscriptions — retail and streaming —...

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Inflation Prompts 10x Increase in Consumers Reevaluating Subscription Value
Inflation Prompts 10x Increase in Consumers Reevaluating Subscription Value
May 10, 2022  |  Subscription Commerce

For many subscribers, convenience alone is no longer enough to retain their loyalty: Personalization is now a must-have feature that drives engagement for discerning consumers....

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Merchants Stand to Lose $2.2 Billion By Not Offering Consumers a Better Subscription Experience
Merchants Stand to Lose $2.2 Billion By Not Offering Consumers a Better Subscription Experience
November 19, 2021  |  Subscription Commerce

Consumers in the United States first acquired a taste for the benefits of retail subscription commerce in March 2020 — and now, 20 months later,...

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New Data Cites Flexibility, Discounts As Top Retail Subscription Churn Fighters
New Data Cites Flexibility, Discounts As Top Retail Subscription Churn Fighters
September 13, 2021  |  Subscription Commerce

The 18 months since March 2020 have been a veritable boom for retail subscription services. The sector has seen unprecedented growth in that time, with...

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