user experience

Dynamic Yield Uses Mastercard Data to Power Personalized Experiences for Merchants and Issuers  
Dynamic Yield Uses Mastercard Data to Power Personalized Experiences for Merchants and Issuers  
March 15, 2023  |  Connected Economy

Digital commerce has long relied on personalization, so everyone from Amazon to Zillow knows what to show you from a universe of possible choices. That’s...

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Grocers Expand Self-Checkout in Effort to Provide More Convenient Experiences
Grocers Expand Self-Checkout in Effort to Provide More Convenient Experiences
March 13, 2023  |  Retail

From New York to Portugal, self-checkout is taking over the grocery industry. In Europe, cashier-less checkout technology provider Sensei recently announced the launch of the continent’s largest-yet...

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Visa Teams With F5 on Secure eCommerce Checkout for Merchants
Visa Teams With F5 on Secure eCommerce Checkout for Merchants
March 06, 2023  |  Retail

Security firm F5 has partnered with Visa to help merchants reduce friction at checkout. “Customers expect seamless commerce experiences and transactions to be secure,” the companies said in a news...

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AI Brings ‘Smart Logic’ to Payments Orchestration
AI Brings ‘Smart Logic’ to Payments Orchestration
March 06, 2023  |  Payment Methods

Artificial intelligence can change the paths of payment and commerce. Literally. “There are many spaces [within financial services] that AI and machine learning can influence,”...

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Macy’s Off-Mall Small Format Stores Are Killing It and More Are Coming
Macy’s Off-Mall Small Format Stores Are Killing It and More Are Coming
March 02, 2023  |  Retail

Although they currently account for only 10 of its total portfolio of 722 physical locations under its many brands, Macy’s CEO Jeff Gennette can’t stop talking about the big...

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Victoria’s Secret Pilots New Loyalty Rewards Program and Sunsets PINK Nation
Victoria’s Secret Pilots New Loyalty Rewards Program and Sunsets PINK Nation
February 27, 2023  |  Retail

Lingerie sector mainstay Victoria’s Secret is starting 2023 aggressively, first completing its acquisition of digital-first brand Adore Me in January and now announcing a pilot for its new...

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Google, Mercedes-Benz Pact Spotlights How AI Can Drive Connected Car’s Evolution
Google, Mercedes-Benz Pact Spotlights How AI Can Drive Connected Car’s Evolution
February 27, 2023  |  Commerce Connected

Artificial intelligence (AI) may help drive the connected car’s journey from concept to fully-fleshed reality. Mercedes-Benz said last week that it had entered a long-term...

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Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
December 19, 2022  |  Consumer Payments

Recurring inefficiencies that impact both individual bill-payers and companies’ billing and collections teams are weighing heavily on billing executives’ sentiment. PYMNTS’ research finds that 30%...

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How Technology Is Increasingly Humanizing Digital Banks
How Technology Is Increasingly Humanizing Digital Banks
November 17, 2022  |  Banking

By some accounts, the omnichannel bank of the future has digital roots that trace back 20 years or more, Michael Haney, head of digital core...

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