user experience

Mercado Libre Leverages AI to Boost Sales by Improving User Experience
Mercado Libre Leverages AI to Boost Sales by Improving User Experience
February 22, 2024  |  Earnings

As consumers seek out simple, intuitive online shopping experiences, Mercado Libre is seeing its artificial intelligence (AI) efforts to improve the user journey pay off.  The...

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Buy Side, Supply Side: The UX Opportunity in B2B Payments 
Buy Side, Supply Side: The UX Opportunity in B2B Payments 
February 14, 2024  |  B2B Payments

When it comes to business-to-business (B2B) payments, a payment is never just a payment.  That’s because commercial payments are two-party systems, at a minimum, where...

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Decision Brief: Online Seller’s Guide to Advanced Authentication Techniques
Decision Brief: Online Seller’s Guide to Advanced Authentication Techniques
December 14, 2023  |  Authentication

Introduction: Online sellers are consistently grappling with the delicate balance of upholding robust security measures while providing customers with a seamless shopping experience. Central to...

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Bumble Debuts AI-Powered Conversation Starters and Plans for Friends
Bumble Debuts AI-Powered Conversation Starters and Plans for Friends
December 04, 2023  |  Connected Economy

In a digital age where making meaningful connections can be challenging, Bumble For Friends is making it easier for people to connect and make friends online....

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FinTechs Focus on Customer Experience, Users Want Faster Transactions
FinTechs Focus on Customer Experience, Users Want Faster Transactions
November 14, 2023  |  Payments Innovation

FinTechs issuers have revolutionized the banking and lending sector, enabling consumers to get easier access to their finances and allowing them to manage their money...

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Singapore’s Grab Looks to ‘Affordability Initiatives’ to Cement Super App Status
Singapore’s Grab Looks to ‘Affordability Initiatives’ to Cement Super App Status
August 23, 2023  |  Mobile Applications

Southeast Asian super app provider Grab remains optimistic on longer-term growth prospects, company executives said on a Wednesday (Aug. 23) second-quarter 2023 earnings call, highlighting how...

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Coach Takes Immersive Retail to New Heights With Coach Airways
Coach Takes Immersive Retail to New Heights With Coach Airways
June 23, 2023  |  Retail

While the shopping mall may be dead, the retail store doesn’t have to be. Brands and retailers are actively reconsidering the experiences they offer, aiming...

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Robinhood Acquires FinTech Firm X1 to Offer No-Fee Credit Card
Robinhood Acquires FinTech Firm X1 to Offer No-Fee Credit Card
June 22, 2023  |  Acquisitions

Robinhood Markets announced on Thursday (June 22) the acquisition of San Francisco-based FinTech firm X1, which offers users a no-fee income-based credit card with rewards...

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Personalized Solutions Unlock Instant Payments Differentiation for Corporates
Personalized Solutions Unlock Instant Payments Differentiation for Corporates
June 22, 2023  |  Digital Banking

The positive feedback loop between digitization and end-user expectations is transforming banking, finance and payments. And as the world evolves, those firms that fall behind...

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