In the age of digital commerce, consumers have long been searching for more intuitive ways to discover and purchase products. One notable challenge in this...
DoorDash is breaking order volume records, as its rapidly expanding grocery business creates more sales. The food delivery giant, which operates in more than 25...
Chatbots have been clunkily automating customer engagements in single-serve verticals for years. But the conversational support tools never really had that “wow” factor. For as...
CCC Intelligent Solutions delivered second quarter results that show increasing traction in using advanced technologies — artificial intelligence (AI) included — to improve auto claims...
Building on its mobile loyalty app, Starbucks is looking to take its data-informed personalization into its physical stores with digital menu boards. On a call...
Uber’s cross-platform activity continued to gain ground as members engaged more often with the company’s continuum of services. And members of the company’s premium paid...
As is often the case, but especially during troubled economic times, a fair amount of borrowing to meet expenses goes on. In New Reality Check: The...
The traditional avenues of lending are narrowing, signaling tougher times ahead for smaller businesses seeking access to credit. As detailed Monday (July 31) in the...