Consumers Crave Convenience, But Focus On Safety
There is no shortage of things to worry about in the world of cybersecurity. From data breaches to fraudsters creating synthetic IDs using children’s Social Security numbers, consumers’ concerns are myriad. But they also want their commerce and payments journeys to be friction-free, whether they’re sending funds, paying bills, catching a ride, making a purchase or grabbing a delivery. A happy customer is one who gets a service that is as smooth as it is secure.
