Automation news and trends

Bank of America Says Checks Are Slowing Treasury Down
Disbursements // June 08, 2026

Watch more: Need to Know With Bank of America’s Irfan Ahmad Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Citi Used AI to Shrink a 60-Minute Document Review to 15 Minutes
Banking // June 04, 2026

Banks have spent years launching artificial intelligence (AI) chatbots and virtual assistants. Citigroup’s latest deployment is less visible and more valuable: an AI document-processing system that compresses account opening review time from over an hour to 15 minutes. Get the Full Story Complete the form...

Saris Raises $28 Million to Bring Agentic AI to Banking
Investments // June 01, 2026

Saris has raised $28.8 million for its agentic workflow platform for financial institutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Late Payments Just Lost Their Best Hiding Spot
B2B Payments // May 26, 2026

For most of corporate history, a late payment was a back-office inconvenience. Accounts receivable teams called, reminded, escalated and eventually negotiated repayment schedules. The issue was operational and largely accepted as the cost of doing business. Get the Full Story Complete the form to unlock...

Interviews & Exclusives
Bank of America Says Checks Are Slowing Treasury Down

June 08, 2026
Watch more: Need to Know With Bank of America’s Irfan Ahmad Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS […]

37% of Hourly Workers Already See AI on the Job

May 25, 2026
A growing share of hourly workers in the United States are encountering artificial intelligence on the job before they feel financially prepared for it. Get the Full Story Complete the...

CFOs See AR Automation Driving Growth in B2B Payments

May 18, 2026
For today’s CFO, modernization isn’t about efficiency alone. It’s about removing the manual, painstaking work that keeps finance teams stuck in the back office — and freeing them to focus...

AI Agents Are Coming for Government’s Hold Music

May 11, 2026
In its first week live, an artificial intelligence agent called Bobbi resolved 82% of citizen queries across three police forces in the United Kingdom without once passing the call to...

Quick Reads
Volante Agentic AI Drives Straight-Through Processing Rates Over 95%

June 09, 2026
Volante Technologies added agentic artificial intelligence to its payments platform and its payments-as-a-service (PaaS) operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Saris Raises $28 Million to Bring Agentic AI to Banking

June 01, 2026
Saris has raised $28.8 million for its agentic workflow platform for financial institutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

JPMorgan Prioritizing AI Hires Over Bankers

May 21, 2026
JPMorgan Chase’s CEO envisions a day where the bank hires more artificial intelligence experts than bankers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Standard Chartered Cutting 8,000 Jobs as AI Focus Accelerates

May 19, 2026
Standard Chartered is undertaking sweeping job cuts as it increases its focus on AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...