Card Not Present news and trends

Fed Tightens Rules on Card-Not-Present Debit Transactions
Regulation // October 03, 2022

The Federal Reserve’s Board of Governors said Monday (Oct, 3) that it was officially ending so-called network exclusivity and would instead require all debit card issuers to enable merchants to pick from at least two unaffiliated payment card networks.  In a statement, the Fed noted...

Proactive Dispute Policies Put Merchants, Consumers on Same Page
Merchant Innovation // September 15, 2022

Transaction disputes, by their very nature, are reactive problems for merchants. They don’t exist until a cardholder is dissatisfied or confused about a transaction, setting off a chain reaction of events. The cardholder first contacts the credit card issuer with a complaint, then a provisional...

No Card? No Problem! New Tech Drives Higher Authorizations for Card-Not-Present Customers
Payment Methods // April 13, 2022

On the face of it, the continued movement to card-not-present transactions is a positive for commerce. Consumers can buy the goods and services they need, when they need them, round the clock, and merchants get to reach an ever-widening consumer base. Bank of America SVP...

Payroc Launches ConsumerChoice Offering for the Card-Not-Present Environment
Payment Methods // February 07, 2022

Payments company Payroc is rolling out a new choice offering for a card-not-present environment, allowing businesses to accept all card and ACH payment types at no cost. According to a Monday (Feb. 7) press release, the offering, called ConsumerChoice, is a processing program that allows...

Interviews & Exclusives
Proactive Dispute Policies Put Merchants, Consumers on Same Page

September 15, 2022
Transaction disputes, by their very nature, are reactive problems for merchants. They don’t exist until a cardholder is dissatisfied or confused about a transaction, setting off a chain reaction of events. The cardholder first contacts the credit card issuer with a complaint, then a provisional credit is shared with them before an investigation, commonly referred […]

No Card? No Problem! New Tech Drives Higher Authorizations for Card-Not-Present Customers

April 13, 2022
On the face of it, the continued movement to card-not-present transactions is a positive for commerce. Consumers can buy the goods and services they need, when they need them, round...

Digital Wallet Flips The Script On Payments Friction

January 15, 2021
A year ago, as 2019 was turning over into 2020, the distinction between card-present transactions and card-not present transactions was highly relevant in the world of commerce. As 2020 is...

Report: How Card Issuers Sort Fact From Fiction In Customer Chargeback Claims

September 10, 2020
Card-not-present (CNP) transactions are rising as consumers lean heavily on digital channels to meet their needs during the ongoing pandemic. Fraudsters are eager to steal consumer card details and use...

Quick Reads
PULSE and FICO Extend Partnership to Deliver Fraud-Detection Technology

August 09, 2023
PULSE, a Discover company, has extended its partnership with FICO to deliver fraud-detection technology to financial institutions. This collaboration permits PULSE’s continued enhancements of its DebitProtect suite of fraud-mitigation solutions, which are powered by FICO’s Falcon Fraud Manager and use learnings from its network of participating financial institutions, PULSE said in a Wednesday (Aug. 9) press […]

Fed Tightens Rules on Card-Not-Present Debit Transactions

October 03, 2022
The Federal Reserve’s Board of Governors said Monday (Oct, 3) that it was officially ending so-called network exclusivity and would instead require all debit card issuers to enable merchants to...

Payroc Launches ConsumerChoice Offering for the Card-Not-Present Environment

February 07, 2022
Payments company Payroc is rolling out a new choice offering for a card-not-present environment, allowing businesses to accept all card and ACH payment types at no cost. According to a...

Fed: Pandemic Caused In-Person Card Payments to Drop by $11.7B in 2020

December 22, 2021
In a report released Wednesday (Dec. 22), the Federal Reserve said that payment behavior saw a massive, pandemic-driven shift in 2020. As in-person commerce dwindled, in-person card payments also fell....