Kroger news and trends

Grocery Shoppers Across Continents Demand Personalized Rewards
Loyalty & Rewards // April 30, 2024

No matter which side of the Atlantic they are on, grocery shoppers want loyalty programs with smarter, more relevant messaging, and merchants across the United Kingdom and the United States are rising to meet this demand. U.K. grocery giant Tesco, for its part, is looking to drive rewards adoption...

Walmart Investors Expect Stiffer Competition in Grocery Sector From Amazon
Retail // April 24, 2024

Investors reportedly expect increased competition in the grocery sector after Amazon’s announcement Tuesday (April 23) of a new grocery delivery subscription benefit. Walmart and Kroger shares declined 1.8% and 2.3%, respectively, Tuesday, in moves that UBS analyst Michael Lasser said showed that investors interpret Amazon’s announcement as a sign of greater competition, Seeking...

Grocers Scale Back Direct Fulfillment in Shift to Third-Party Delivery
eCommerce // April 04, 2024

As grocers look for ways to make the economics of eCommerce work in their favor, some key players are finding that in-house delivery fulfillment may not be worth the cost. Most recently, multinational grocery giant Ahold Delhaize’s Giant Food brand is making the shift at one of its...

Kroger Offloading Specialty Pharmacy Suggests Sometimes Less Is More
Retail // March 22, 2024

With Kroger selling off its specialty pharmacy business, it seems that retailers’ efforts to pack more and more into their stores may not always be the right move. The Kroger Company announced plans to sell the business to CarelonRx, a subsidiary of Elevance Health, earlier this week, with the sale expected to...

Interviews & Exclusives
Retailers Hope AR and GenAI Energize Consumers and Get Them to Buy

February 09, 2024
The commerce landscape is experiencing unprecedented growth, driven by the rapid expansion of digital marketplaces and eCommerce platforms.  This surge comes as little surprise, as consumers are increasingly embracing the convenience of browsing and purchasing goods and services via their smartphones and connected devices, bypassing traditional in-store shopping experiences.  Beyond catering to changing consumer preferences for convenience, […]

Kroger Says Meal Subscription Will Take Share From Restaurants

October 13, 2023
As consumers seek out more convenient meal options, Kroger’s new Tempo heat-and-eat meal subscription service sees the opportunity to gain share from restaurants, grocers and meal kits. In an interview...

Holiday Season Will Put Pressure on Consumers’ Grocery Budgets

September 27, 2023
During seasons of high spending, such as over the holidays, many consumers are forced to cut back on basic needs such as food and beverages, PYMNTS Intelligence revealed. By the...

Did Kroger Just Trade Debit Rewards for Digital Coupons and Credit?

July 05, 2023
Debit remains among consumers’ preferred payment methods, allowing them to spend only the funds on hand.  But for merchants, rewarding consumers for using debit cards — specifically, merchant-branded cards —...

Quick Reads
Report: Kroger and Disney Exploring Streaming Service Offering

May 01, 2024
Kroger and Walt Disney Co. are reportedly exploring a partnership that would offer the Disney+ streaming service to subscribers of Kroger’s grocery delivery program. If a deal is struck, Kroger Boost subscribers would get access to Disney+ at no additional cost, Bloomberg reported Wednesday (May 1), citing unnamed sources. Neither Kroger nor Disney immediately replied to PYMNTS’ request for comment. Retailers have been […]

Walmart Investors Expect Stiffer Competition in Grocery Sector From Amazon

April 24, 2024
Investors reportedly expect increased competition in the grocery sector after Amazon’s announcement Tuesday (April 23) of a new grocery delivery subscription benefit. Walmart and Kroger shares declined 1.8% and 2.3%, respectively, Tuesday, in moves...

Kroger to Sell Specialty Pharmacy Business to Elevance Health’s CarelonRx

March 18, 2024
Grocery store operator The Kroger Company plans to sell its specialty pharmacy business to CarelonRx, a subsidiary of Elevance Health. Kroger has entered into a definitive agreement for the sale, the company said in...

Judge Dismisses Lawsuit Against Kroger’s Proposed Acquisition of Albertsons

December 22, 2023
A U.S. judge has dismissed a consumer lawsuit that alleged Kroger’s proposed acquisition of grocery chain operator Albertsons would lead to reduced competition and increased prices. In the Wednesday (Dec....